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User experience designer Offres d'emploi - Fort McMurray, AB

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User experience designer • fort mcmurray ab

Dernière mise à jour : il y a 5 heures
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Manager, Client Experience

Manager, Client Experience

Hammehr Talent ConsultantsAB, Canada
120 000,00 $CA par an
Temps plein +1
Hammehr Talent Consultants provided pay range.This range is provided by Hammehr Talent Consultants.Your actual pay will be based on your skills and experience — talk with your recruiter to learn mo...Voir plusDernière mise à jour : il y a 5 heures
Project Manager - Aggregate Experience

Project Manager - Aggregate Experience

Golderado Contracting CorpAlberta, AB, CAN
Temps plein
Quick Apply
Project Manager - Aggregate Experience.At Golderado, we're constantly pushing the limits of what we've done in the past - propelling ourselves toward bigger and better opportunities, while explorin...Voir plusDernière mise à jour : il y a 5 jours
Customer Experience Representative

Customer Experience Representative

IndigoRocky View, AB, CA
18,43 $CA –21,10 $CA par heure
Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more ...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Head of Marketing (Influencer Marketing Experience Required)

Head of Marketing (Influencer Marketing Experience Required)

MOTTIVAlberta, Canada, Canada
2 000,00 $CA par mois
Temps plein
We are MOTTIV, a fast-growing startup revolutionizing the endurance sports industry.Our app is the first and only platform offering personalized training plans for triathlons, running races, cyclin...Voir plusDernière mise à jour : il y a 13 jours
  • Offre sponsorisée
Senior Web Designer

Senior Web Designer

Digital TeaAlberta, Canada, Canada
30,00 $CA –45,00 $CA par heure
Temps plein +1
At Digital Tea, we pride ourselves on fostering a fast-paced, supportive, and flexible work environment where creativity thrives. As a fully remote team with structured hours from 8 : 30 AM to 4 : 30 PM...Voir plusDernière mise à jour : il y a 3 jours
Guest Experience Specialist

Guest Experience Specialist

Kramer MazdaAlberta, AB, CAN
17,00 $CA –19,00 $CA par heure
Temps plein
Quick Apply
Kramer Mazda is seeking a Guest Experience Specialist to join our growing team.As a Guest Experience Specialist, you will create lasting memories with our customers as we celebrate their new vehicl...Voir plusDernière mise à jour : il y a 6 jours
IT Network Designer

IT Network Designer

Attabotics Inc.Alberta
Temps plein
You want to work for a fast-paced company that thinks big and dreams huge.You are driven, view work as more than just a job, and are never satisfied with a project left half-done.You have a strong ...Voir plusDernière mise à jour : il y a 5 jours
  • Offre sponsorisée
Instructional Designer, Quality Assurance & Control

Instructional Designer, Quality Assurance & Control

Attain FinanceAB, Canada
65 000,00 $CA – 85 000,00 $CA par an
Temps plein
Are you ready to make a difference in the world of consumer finance? At Attain Finance, we bring over 50 years of expertise in providing credit solutions across the U. Our deep roots in the financia...Voir plusDernière mise à jour : il y a 1 jour
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Instructional Designer

Instructional Designer

TwilioAB, Canada
Temps plein
Join the team as Twilio’s next Instructional Designer 4.Although we're headquartered in San Francisco, we have a presence throughout South America, Europe, Asia, and Australia.We're on a journey to...Voir plusDernière mise à jour : il y a 2 jours
Certification / Completions Coordinator (SCDB Power User)

Certification / Completions Coordinator (SCDB Power User)

WoodAB, Canada
47,00 $CA par heure
Temps plein
Wood is currently recruiting for a Certification / Completions Coordinator (SCDB Power User) with experience in the oil and gas industry Systems Completions database management and Power BI.The pos...Voir plusDernière mise à jour : il y a plus de 30 jours
Senior UX Designer

Senior UX Designer

ThereforeAlberta, Canada
100 000,00 $CA par an
Therefore, a dynamic and innovative design agency, is seeking a talented and passionate Senior UX Designer to join our remote team. This is a unique opportunity for someone with a deep understanding...Voir plusDernière mise à jour : il y a plus de 30 jours
Associate Manager Employee Experience

Associate Manager Employee Experience

Ralph LaurenRocky View, Canada
48 000,00 $CA – 67 500,00 $CA par an
Ralph Lauren Corporation (NYSE : RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories : apparel, accessories, home, fragrances, and hospita...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Data Entry Clerk (Remote) - No Experience Required

Data Entry Clerk (Remote) - No Experience Required

ApexFocusGroupWood Buffalo, AB, Canada
850,00 $CA par semaine
Télétravail
Temps plein +1
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify. No Data Entry experience needed.Data Entry Clerk Work From ...Voir plusDernière mise à jour : il y a plus de 30 jours
The Shoe Co. - Supervisor Part-time

The Shoe Co. - Supervisor Part-time

Designer BrandsFort McMurray, Canada, CA
16,28 $CA par heure
WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.We’re looking for a (Part-time) Supervisor for our Shoe Co.Store Manager and assist in leading the store environment, which fosters inclusivity a...Voir plusDernière mise à jour : il y a plus de 30 jours
Senior Architectural Designer

Senior Architectural Designer

Dexterra GroupRocky View, AB, CA
75 000,00 $CA – 105 000,00 $CA par an
Join our NRB Modular Solutions team, where our people are driven by a desire to innovate, do social good, and move construction forward. The incumbent is accountable for producing detailed shop draw...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Remote Work – No Experience

Remote Work – No Experience

OCPAAlberta, CA
45,00 $CA par heure
Télétravail
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Software Developer

Software Developer

Noralta Technologies Inc.Alberta, Canada, Canada
Temps plein
Noralta Technologies is an energy service company that combines patented technology and expert service to support oil and gas producers across Western Canada and the USA. Our mission is to understan...Voir plusDernière mise à jour : il y a 9 jours
Graphic Designer

Graphic Designer

Recruitment PartnersAlberta, CA
Our client is searching for a Graphic Designer to join their team.This role will be responsible for efficiently assist with the production of campaign assets, marketing materials, event signage, an...Voir plusDernière mise à jour : il y a plus de 30 jours
graphic designer

graphic designer

D-KAMP SERVICES INC.Rocky View, AB, CA
35,40 $CA par heure
Temps plein +1
Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Experience : 1 year to less than 2 years. Relocation costs not covered by employer.Supervi...Voir plusDernière mise à jour : il y a plus de 30 jours
Electrical Designer

Electrical Designer

AirswiftLacombe County, Alberta, Canada
60 000,00 $CA – 75 000,00 $CA par an
Airswift is seeking an Electrical Designer to work with one of our major clients in the oil & gas industry in Joffre.This is a 1-year contract. The Site Engineering Team is responsible...Voir plusDernière mise à jour : il y a plus de 30 jours
Manager, Client Experience

Manager, Client Experience

Hammehr Talent ConsultantsAB, Canada
Il y a 5 heures
Salaire
120 000,00 $CA par an
Type de contrat
  • Temps plein
  • CDI
Description de poste

Hammehr Talent Consultants provided pay range

This range is provided by Hammehr Talent Consultants. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$85,000.00 / yr - CA$120,000.00 / yr

Hammehr invites applications for the Manager, Client Experience role on behalf of our client for a full-time, permanent opportunity. This position requires a leader who takes action, works directly with their team, and ensures clients receive fast and effective support. The role involves overseeing service delivery while stepping in when needed to resolve escalations, improve processes, and mentor team members. The company provides IT solutions that enhance reliability and reduce downtime, with a trust-based approach focused on expertise rather than sales. The work environment is fast-moving and results-driven, where employees are expected to take ownership, collaborate, and solve meaningful client challenges without micromanagement.

What You’ll Do

  • Lead and guide the client experience team, helping them improve their skills and meet service goals
  • Step in when needed to assist with escalated client issues, working alongside the team rather than managing from a distance
  • Identify service gaps and make improvements to ensure fast response times and effective problem-solving
  • Keep track of support data and client feedback to prevent ongoing issues and improve customer satisfaction
  • Maintain a strong working relationship with other departments to align service goals with company objectives
  • Balance after-hours service demands while keeping workloads reasonable for the team
  • Create a work environment where employees feel comfortable asking for help, sharing ideas, and taking responsibility for their work
  • Act as a link between clients and technical teams, ensuring clear communication and smooth issue resolution

Basic Qualifications

  • 5+ years in IT, with experience improving service operations
  • 3+ years in a leadership role, mentoring and guiding teams
  • Strong communication skills in English, both written and verbal
  • A valid driver's license and access to a vehicle, as some travel may be needed

    • Preferred Qualifications

  • Experience leading IT service delivery for small to medium-sized businesses or enterprise clients
  • Knowledge of IT service management tools, ticketing systems, and support workflows
  • Ability to work without layers of hierarchy, making decisions and taking action without waiting for direction
  • Experience using data and reporting tools to improve service operations
  • Strong ability to manage competing priorities and shift focus when needed

    • The Challenges

  • Leading the team while actively handling client escalations and ensuring service expectations are met
  • Making quick decisions while adapting to changing client needs and internal demands
  • Keeping service processes efficient while managing after-hours escalations and preventing burnout

    • Your Impact

  • Streamline support processes, proactively address recurring issues, and ensure clients receive fast, reliable solutions
  • Develop team members through mentorship, hands-on leadership, and a culture of accountability, creating a workplace where people stay and grow
  • Act as a key contact for escalations, ensuring customers feel supported, heard, and confident in their IT services

    • Seniority level

    Mid-Senior level

    Employment type

    Full-time

    Job function

    Information Technology and Consulting

    Industries

    Staffing and Recruiting

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