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Be the spark that brightens days and ignites your career with AO GLOBE LIFE’s award-winning employment experience. As a Customer Insurance Service Representative working remotely, you’ll be a part of bringing humanity to business. Who We Are : AO Globe Life is a leading provider of Life and Health Insurance. We are passionate about providing top-notch support to our customers and need you to help us achieve that! Do you have a passion for helping others and giving them a peace of mind? In this role, you’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customers experience being just average or an exceptional one. About Us : At AO Globe Life, we believe in delivering exceptional customer experiences! We are a dynamic team dedicated to innovation and customer satisfaction. Our mission is to protect every child and serve all working people with associates covering 60 territories in the US & Canada. AO strives to protect every family and serve all working people. Our Policy Holders are why we do what we do. Embrace a global career with AO Globe Life - a leading organization catering to diverse industries worldwide. Our practice areas and supportive functions offer a vast array of opportunities for your talents. Rewarding Career We support and encourage our people to grow in more than one dimension, to achieve all they can be both professionally and personally. As such, we provide our talents with opportunities to embrace changes, promote equal career advancement and growth, thus get rewarded. Connected Team We prioritize mutual understanding, open communication and empowerment to lead things and get everyone connected in the same page. This is manifested through sense of camaraderie, internal alignment, cooperation and collaboration across teams, territories and continents. Responsibilities :
- Assist customers via phone, email, and text.
- Resolve inquiries and provide product information.
- Support the team in improving processes and customer satisfaction. What We Offer :
- Commission-based merit.
- Flexible schedules to maintain work-life balance.
- Comprehensive training and career development opportunities.
- A supportive and friendly remote work environment. Qualifications :
- Excellent communication skills.
- Previous customer service experience is a plus, but not required.
- A positive attitude and problem-solving skills. If you're ready to embark on a journey where every call is an opportunity and every customer interaction is a chance to shine Powered by JazzHR