Social media assistant Offres d'emploi - Mississauga, ON

SOCIAL MEDIA SPECIALIST

great reasons!

At Kitchen Stuff Plus we know our success starts with the right people! We are an award-winning Canadian retailer of modern, unique, and affordable home solutions voted one of the GTA's best places to shop again and again for our great staff and helpful customer service. We are proud of, and invest in, our great people. Join our team, explore, and discover all the great stuff we have to offer.

great company!

Kitchen Stuff Plus started our business in 1987 with the belief that customers deserve a value-added shopping experience that exceeds their expectations – every time they visit our stores. And we've achieved that by providing incredible savings, superior selection, and exceptional service that few can match. In return, we're proud to have loyal and enthusiastic customers who keep coming back and we love welcoming new people to our in-store and online experience. We're full of ideas to inspire you!

great position!

Location : Mississauga ON

Reports to : Marketing Manager

As a Social Media Specialist you'll be an integral part of an exciting and dynamic Marketing team, acting as the frontline voice of the brand by interacting with customers and fans in real time on various social media platforms. You will play a crucial role in creating and maintaining a strong online presence for the company, engaging with the audience, and leveraging influencer partnerships to promote products and retail locations. You lead a variety of projects to develop and deliver concepts, programs, campaigns and analysis across multiple social media platforms and communities, under tight deadlines. Your years of experience will be applied to further strengthen Kitchen Stuff Plus’ position as a leader in the housewares market.

Stuff you’ll do :

Social Media Management :

• Possess a strong knowledge of the social media landscape, industry trends, competitor strategies and emerging social media platforms / tools.
• Direct all aspects of company social media accounts, including systems set-up; liaise and work with internal departments to support business objectives and goals, ensuring consistency in brand voice; content planning & creation of messaging for all social channels; manage all social media visual assets to increase brand awareness and support sales, engagement and conversions across various platforms.
• Creation and deployment of social media campaigns, including creative set-up, proofreading and deployment; assist with development and production of short videos for use on social media and for paid media advertising; maintain and analyze all campaigns on an ongoing basis. Manage social media calendar planning, analysis, and reporting; define and measure key success metrics and benchmarks, preparing campaign results analytics and key learning reports; provide reports on audience management and make recommendations for growth; test and report on effective post design and layout; recommend channels appropriate for Kitchen Stuff Plus.
• Monitor social media channels, respond to consumer comments, adequately handle customer questions, complaints, and other miscellaneous inquiries via social media channels promptly and professionally; work with the Customer Service Administrator to design, maintain and optimize processes for excellent and brand-appropriate customer service in all online communications; identify and escalate priority issues; share customer feedback with the applicable internal departments.
• Develop comprehensive paid advertising strategies on social media platforms.
• Create and design compelling ad creatives that resonate with target audiences.
• Monitor and optimize ad campaigns regularly to improve performance, including A / B testing and audience segmentation.

Influencer Marketing :

Stuff we need from you :

Assets : Experience in email marketing, experience working with and managing agencies, familiarity with JavaScript.

Stuff for you :

Stuff that matters to us :

Our Differences are what make us great!

Kitchen Stuff Plus encourages, supports, and celebrates a diverse and inclusive environment for all. We value each employee’s uniqueness, which reflects the communities and customers we serve.

Kitchen Stuff Plus is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, or any other status protected by the Human Rights Code. An accommodation process in place that provides accommodations for employees with disabilities throughout the recruitment process. If you require a specific accommodation, please contact and we will work together to meet your needs.