- Recherche d'emploi
- Vancouver, BC
- service delivery manager
Service delivery manager Offres d'emploi - Vancouver, BC
- Offre sponsorisée
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MasterTechVancouver, British Columbia, CanadaAn experienced Service Manager is needed at a busy Collision Center in North Vancouver British Columbia.
A Repair Planner position is also open in the same location ($55k $75k a year).
COMPENSATION
- 75000 $90000 / year plus up to $30 000 in bonuses
- A company vehicle is provided
- Extended health benefits : Health Dental Vision
- RRSP
- Allowance for professional development or certified training
SCHEDULE
Day shift; Monday to Friday; 7 : 30 am to 3 : 30 pm. Flexibility to accommodate overtime and infrequent travel within the province.
OVERVIEW
Candidates who excel in this role must have a minimum of 5 years of industry experience ability to lead their modern facilities with stateoftheart equipment & tools while being in charge of automotive estimating contributing towards supportive and collaborative teamwork.
Must be a proficient user of the estimating software : Mitchel Connect or Audatex with outstanding administration logistical and organizational skills. Knowledge of Vehicle Shop Management best practices and car service standards are vital to success in this role.
QUALIFICATIONS
Manage the shop and provide leadership to the shop personnel
Prepare estimates utilizing Mitchell Connect and / or Audatex
Provide customer service manage clients inquiries and resolve complaints
Ensure quality control and perform followups as necessary
Manage ordering of parts and coordinating logistics with suppliers and vendors
Manage staff schedules maintain employee attendance records
Oversee and maintain inventory of equipment and supplies
Monitor cash and cheque transactions
Prepare reports and provide statistical information
Current Class 5 Driver s License and a Clean Abstract
Automotive repair experience Valid Driver s License Installation experience Reads blueprints, instructions and schematics Computer Literate (Word, Excel, Browser, etc.) Ample Tool Collection
Education
Automotive repair experience Valid Driver s License Installation experience Reads blueprints, instructions and schematics Computer Literate (Word, Excel, Browser, etc.) Ample Tool Collection