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Service advisor Offres d'emploi - La Prairie, QC

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Service advisor • la prairie qc

Dernière mise à jour : il y a 10 heures
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CUSTOMER SERVICE BROKER / INSURANCE ADVISOR

CUSTOMER SERVICE BROKER / INSURANCE ADVISOR

Southampton Financial Incmontréal, qc, Canada
Temps plein
CUSTOMER SERVICE BROKER / INSURANCE ADVISOR –Onlia x Aha and Cheep.Our mission is to bring clarity to insurance and simplify the customer’s relationship with their insurance provider.We believe in ...Voir plusDernière mise à jour : il y a 10 heures
TPS Client Service Advisor

TPS Client Service Advisor

BMOMontreal, Quebec, Canada
37 500,00 $CA – 69 500,00 $CA par an
Temps partiel
Provides exceptional, daily operational service support to grow the Bank's market share and maximize profitability of client relationships. Ensures client problem resolution is prompt and effective,...Voir plusDernière mise à jour : il y a 25 jours
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Advisor

Advisor

National BankMontreal, Canada
Temps plein
A career as an Advisor in the team of Integration and Transition team (Onboarding) at National Bank is to act as an expert, to leverage your knowledge by supporting various network stakeholders in ...Voir plusDernière mise à jour : il y a 10 jours
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Horticultural Advisor

Horticultural Advisor

Bylonsaint-bruno, qc, Canada
Temps partiel
Bylon is redefining the intersection of design and nature with a collection of.The ideal candidate will provide technical guidance on. Propagation & Growth Techniques : .Environmental & Climate Contro...Voir plusDernière mise à jour : il y a 10 heures
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Entrepreneurship Advisor

Entrepreneurship Advisor

Cuso InternationalMontreal, Quebec
This Volunteer Placement is Located in : .Spanish Level 4-Advanced and English Level 3-Intermediate.Please submit a Spanish Resume and Statement of Interest. Eligibility : Open to Canadian Citizens and...Voir plusDernière mise à jour : il y a 15 jours
Business Customer Service Advisor

Business Customer Service Advisor

DesjardinsMontréal
23,92 $CA par heure
Temps plein
Are you interested in helping business owners? Are you an energetic and cheerful person who is keen to learn more about the business world? We have opportunities for you at our Business Services Ce...Voir plusDernière mise à jour : il y a plus de 30 jours
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Advisor

Advisor

Financière Sun LifeMontreal, QC, Canada
Temps plein
What’s holding you back from building your ow n business? Take control of your life and determine your ow n success.Enjoy financial independence and work life balance. As a Sun Life Financial adviso...Voir plusDernière mise à jour : il y a plus de 30 jours
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Technical Advisor

Technical Advisor

Banque Nationale du CanadaMontreal, Montreal (administrative region), Canada
Temps plein
A career as a Technical Advisor – Cross-Border Solutions at National Bank means providing essential support to our clients and internal partners. This role allows you to make a difference through yo...Voir plusDernière mise à jour : il y a 1 jour
Bilingual Customer Service Advisor

Bilingual Customer Service Advisor

TEKsystemsMontreal,QC,Canada
21,00 $CA par heure
L'un de nos clients recherche un conseiller clientèle bilingue pour rejoindre son équipe pour un contrat de 6 mois avec possibilité de renouvellement. Le candidat doit être prêt à prendre 40 à 60 ap...Voir plusDernière mise à jour : il y a plus de 30 jours
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Communications Advisor

Communications Advisor

mdf commerceLongueuil, Montérégie, Canada
Possibility to work from home #LI-Remote.SaaS solutions to optimize and accelerate commercial interactions of its B2B and B2G customers. We are currently looking for a Communications Advisor to join...Voir plusDernière mise à jour : il y a 17 jours
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HRIS Advisor

HRIS Advisor

Laurentian BankMontreal, Quebec, Canada
Temps plein
At Laurentian Bank, we believe we can change banking for the better.Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive. Today, we have over 2,800 employee...Voir plusDernière mise à jour : il y a 3 jours
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Senior communications Advisor

Senior communications Advisor

Administration portuaire de QuébecMontreal, Canada
Temps plein
From here, you can see far ahead!"The Port of Quebec's vision? To be a Port recognized by citizens for its responsible management of the territory, respect for the environment and protection of bio...Voir plusDernière mise à jour : il y a 5 jours
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Mortgage Advisor

Mortgage Advisor

Pinebrossard, qc, Canada
Temps plein
At Pine, we’re revolutionizing home financing by transforming a traditionally complex and outdated process into a streamlined, efficient experience for Canadians. Through innovative technology and a...Voir plusDernière mise à jour : il y a 10 heures
Service Support Field Advisor

Service Support Field Advisor

RivianMontreal, Canada
55 000,00 $CA par an
About Rivian Rivian is on a mission to keep the world adventurous forever.This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract...Voir plusDernière mise à jour : il y a plus de 30 jours
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Recruitment advisor

Recruitment advisor

Fed Manutech CanadaMontréal, Quebec, Canada
CDI
Our company : Fed Engineering is a recruitment firm specialized for engineering and industry positions.Located in downtown Montreal, we accompany you in all your permanent and temporary recruitment...Voir plusDernière mise à jour : il y a plus de 30 jours
Bilingual Customer Service Advisor

Bilingual Customer Service Advisor

CAA Club GroupMontr�al, QC, CA
17,00 $CA –20,00 $CA par heure
Researching, resolving and responding as level two support for Travel Insurance agents in a call center environment.Assisting with policy interpretation, sales support you will also be responding t...Voir plusDernière mise à jour : il y a plus de 30 jours
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Recruitment Advisor

Recruitment Advisor

Fed FinanceMontreal, QC, Canada
Temps plein +1
Founded in 2001, Fed Finance is a recruitment agency that is specialized in accounting and finance positions.Our consultants are finance experts and speak your language. We select the best candidate...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service Advisor 28h

Customer Service Advisor 28h

CGIMontréal, Canada
65 000,00 $CA – 70 000,00 $CA par an
Temps partiel
CGI – Payroll Services Centre (PSC) offers all-in-one cloud-based solution that simplifies Payroll and Human Capital Management. We are proud of our privileged relationships with clients, and their ...Voir plusDernière mise à jour : il y a plus de 30 jours
Advisor

Advisor

NBCMontreal, Quebec
50 000,00 $CA par an
A career as an Advisor at National Bank Financial – Wealth Management means putting your expertise to work in support of our network in collaboration with colleagues and business partners.In this r...Voir plusDernière mise à jour : il y a plus de 30 jours
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  • Nouvelle offre
Senior Financial Advisor

Senior Financial Advisor

Huxton Blackmontréal, qc, Canada
Temps plein
This is a full-time remote role for a Senior Financial Advisor.The Senior Financial Advisor will be responsible for providing financial guidance and investment recommendations to clients, analyzing...Voir plusDernière mise à jour : il y a 10 heures
CUSTOMER SERVICE BROKER / INSURANCE ADVISOR

CUSTOMER SERVICE BROKER / INSURANCE ADVISOR

Southampton Financial Incmontréal, qc, Canada
Il y a 10 heures
Type de contrat
  • Temps plein
Description de poste

CUSTOMER SERVICE BROKER / INSURANCE ADVISOR –Onlia x Aha and Cheep

Mission :

Our mission is to bring clarity to insurance and simplify the customer’s relationship with their insurance provider. We believe in using technology to streamline the purchase process just as much as we believe in personable customer service over the phone.

We are fusing expertise, innovation, and a relentless commitment to excellence. We are here to disrupt insurance in Canada and are building a team of heavy hitters to make that a reality. We work collaboratively in a fast-paced and agile environment. Every member of our team is empowered to take ownership of their role, and to assist in the build of a best-in-class experience for our customers.

The customer engagement team is the heart of the company!

As part of the Customer Engagement Team, you will be working with both new and existing customers depending on which area of the team you are assigned (Sales / Retention / Service). You will be responsible for providing exemplary service to all clients ensuring they have the utmost confidence in us, our products and our business. You will also interact with the operational departments of the company including, but not limited to marketing, finance and IT reporting any issues or concerns that our customers encounter. You need to be a flexible and collaborative team player that can also work well independently. Each customer inquiry is looked at as a chance to improve the experience for all our customers. Our goal is not only to bind new policies but to retain our customers by addressing their needs before they knew they even had them!

Key Accountabilities :

  • Provide exceptional customer service across a number of communication channels to our existing business by answering product and service queries.
  • Thorough coverage explanations, empathetic claims handling, ability to remarket where appropriate to ensure coverage and premium needs are met.
  • Meeting and / or exceeding monthly and annual sales goals while providing excellent customer service. (Sales Team) - Including converting leads into sales using the company’s sales processes & tools (including Zoho, automated follow-ups, etc. )
  • Handle and / or respond to all incoming mail / e-mail from existing clients in a timely , friendly & efficient manner.
  • Process and review renewals for all insurers (Retention / Service Team)
  • Keep up to date with changes in rating, eligibility & guidelines for the insurance carriers
  • Contact Customers and complete any requotes / remarkets as required
  • Process all cancellation requests on company portals
  • Ensure adherence to internal and external underwriting rules, regulations and procedures
  • Provides cross sell and upsell recommendations to existing clientele
  • Collects expiry dates on other lines of business from existing clientele
  • In-depth understanding of various insurance providers underwriting rules & product features and benefits
  • Knowledgeable and proficient on various insurer company portals
  • Responds to insurance company underwriters in a timely manner
  • Actively participate in training initiatives
  • Work each day supporting the company’s values, vision and policies

Qualifications and competencies :

  • Post-secondary education and / or equivalent on the job experience
  • A minimum of 2 years’ experience in home and auto insurance broker
  • RIBO licensed is required. Licensing must be kept valid and up to date
  • Understanding of insurance product offerings and processes
  • Excellent verbal and written communication skills
  • Proficiency with computer applications and an efficient digital enabler
  • High level of integrity and excellent work ethic
  • Results oriented with a strong customer service focus
  • Ability to work in fast-paced and challenging environment
  • Ability to prioritize and manage conflicting demands
  • Ability to work individually as well as part of a team
  • Compensation :

    Salary may be a combination of base earning + commissions or it may be a straight salary, commensurate with experience level. This will be determined by which branch of the company under which you are employed.

    Working at the Southampton Financial Group of Companies

    Our aim is to create a workforce that is diverse, promotes positivity, and demonstrates the values of equality, fairness, and respect in everything we do. We are dedicated to an antidiscrimination approach and provide equal opportunity for employment regardless of gender, race, ethnicity, national origin, age, sexual orientation or identity, education, or disability. We respect and value diverse life experiences and cultures and ensure that all voices are valued and heard.

    Southampton Financial Inc. welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.