PWTransit is currently seeking a full-time Transit Supervisor to join our team in Leduc.This highly rewarding and engaging opportunity is tailor-made for an experienced operator or industry profess...Voir plusDernière mise à jour : il y a plus de 30 jours
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Transit Supervisor
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Il y a plus de 30 jours
Salaire
20,99 $CA –29,56 $CA par heure
Description de poste
Transit Supervisor
Location : Leduc, AB
PWTransit is currently seeking a full-time Transit Supervisor to join our team in Leduc.
This highly rewarding and engaging opportunity is tailor-made for an experienced operator or industry professional with a focus on customer service and passenger satisfaction. Reporting to the Transportation Manager, you will supervise a group of approximately 15 Transit Operators, ensuring passenger needs are met and providing leadership and support for our team.
The supervisor would work split shifts. Monday to Friday from 4 : 30 am - 8 : 30 am, and in the afternoons 3 : 00 pm - 7 : 00 pm. May be required to work on the weekends to assist with vacation coverage.
Qualifications :
High school diploma or equivalent
A combination of several years' experience as a Transit Operator and some Supervisory experience is preferred. However, a candidate with several years of experience in Management and or Supervision in related fields would be considered.
Experience in electronic information handling technology such as Dispatch software is considered an asset
Demonstrated aptitude for conflict resolution and customer service
Class 1 or 2 driver's license and air brake endorsement
Driver's abstract with no more than 3 demerit points
Willingness to undergo drug and alcohol screening
Clear criminal record
Ability to handle stressful situations in a composed manner
Customer service focus
Detailed knowledge of the Leduc area
Organization and ability to multi-task
Diplomacy and tact
Responsibilities :
This position consists of duties as both a driver and working in the office
Provide direct, on-road supervision of all transit operators
Monitor radio communications, activity at Transit Exchanges and respond to day to day on road operational issues
Ensure operating procedures are adhered to
Verify compliance (and correct staff if required) with statutes and regulations
Dispatch and make temporary changes to routing, driver and vehicle assignments as required by traffic, capacity, breakdowns or road and weather conditions. Changes to routing or detours will be communicated to the operations center and then to the public
Prepare weekly operator schedules
Prepare daily vehicle assignments, and communicate with maintenance
Complete formal incident investigations
Will ensure that incident / collision reports are completed when required
Will maintain a daily log of events including, but not limited to customer concerns, notes to driver records
Relay messages, and exchange information using a variety of communication devices, including computer-aided dispatching equipment
Use various computer applications and databases
Identify workplace safety hazards, as well as develop, and implement controls