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Quantum computing • laval qc

Dernière mise à jour : il y a 1 jour

Bilingual Service Desk Support Analyst- VDI, VMware, AD

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Temps plein

Senior EUC / Service Desk Support Analyst (VDI, VMware, Active Directory, French Support).This role requires strong expertise in End-User Computing (EUC), technical support, hardware/software troub... Voir plus

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Intact Financial CorporationLaval, Quebec, CAN
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Do you want to be at the heart of financial operations? Join.Kontron's embedded computing systems interact with a wide variety of devices in rugged environments such as avionics, transportation, de... Voir plus

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Server, Storage and Networking Technician

Quantum LifecycleLaval, QC, CA
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Server, Storage and Networking Technician.Server, Storage and Networking Technician.Quantum Lifecycle Partners LP is Canada's largest and most important vertically integrated IT asset disposal and ... Voir plus

Electromechanical Technician – Medical and Paramedical Sector

Bedard RessourcesLaval, Quebec, Laval
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Participating in equipment installations and removals during relocations.Performing repairs both in-house and directly at client sites.Diagnosing technical issues and proposing effective solutions.... Voir plus

Associé de production - Recyclage

Quantum LifecycleLaval, QC, CA
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DevOps Engineer - Montreal& QC - DESS

NavitasPartnersTerrebonne, Quebec, Canada
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Développeur Full Stack

GSE CanadaLaval, QC, ca
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Bilingual Service Desk Support Analyst- VDI, VMware, AD

Bilingual Service Desk Support Analyst- VDI, VMware, AD

Astra North Infoteck Inc.Laval, Qc
Il y a 10 jours
Type de contrat
  • Temps plein
Description de poste

Senior EUC / Service Desk Support Analyst (VDI, VMware, Active Directory, French Support)


Role Description

This role requires strong expertise in End-User Computing (EUC), technical support, hardware/software troubleshooting, VDI environments, and customer-facing communication. The individual must be able to support desktops, laptops, network connectivity, VPN, Active Directory, and remote desktop tools while maintaining high end-user satisfaction. Canadian French language support is required.


Must-Have Skills

  • Strong knowledge of End-User Computing devices (Laptops, Desktops, VDI)
  • Ability to provide technical support over the phone
  • Excellent oral and written communication skills
  • Hands-on experience resolving infrastructure-related customer issues
  • Ability to support network connectivity, PCs, and VPN issues
  • Experience with Remote Desktop Client software
  • Ability to resolve issues or provide effective workarounds
  • Ability to anticipate customer needs and proactively identify solutions
  • High enthusiasm and commitment to end-user satisfaction
  • Strong interpersonal and communication skills
  • Experience troubleshooting hardware issues for desktops and laptops
  • Experience with Active Directory and desktop engineering
  • Hands-on experience with VMware and VDI troubleshooting
  • Ability to support Canadian French (24x7)


Good-to-Have Skills

  • Ability to think creatively and propose solutions
  • Knowledge of ServiceNow ticketing
  • Microsoft certification


Primary Skill Category

IT IS – Service Desk


Experience Required

6–8 Years