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Company : CGIC
Department : Claims
Employment Type : Regular Full-Time
Work Mode : Remote
Language : French is required, English is an asset.
The Opportunity :
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.
Our Claims team aspires to create peace of mind for our clients and our communities. Our national team of knowledgeable and trusted professionals serve our clients with compassion. We are passionate about continuous improvement and operate with high-integrity, motivated by our desire to do the right thing for our clients.
As an Appraiser, Field you will aspire to create peace of mind for our clients and our communities and serve our clients with compassion. You will evaluate vehicle damages in the field, in Auto repair facilities and remotely to determine reparability and regularly work with and respond to internal and external customers, as well as vendors You are passionate about continuous improvement and operate with high-integrity, motivated by our desire to do the right thing for our clients.
How you will create impact :
- Creating and reviewing written damage appraisals in the field with stakeholders present using damage repair expertise.
- Sourcing and determining availability of parts, quantifying loss to determine repairability of a vehicle and researching recommended repair processes.
- Maintaining regular contact with clients and claimants to schedule appraisal appointments, discuss repair procedures, methods and communicate timelines.
- Communicating with all stakeholders and building relationships throughout the claims process to discuss and approve the repair with vendors & clients to ensure safe, quality repairs are completed.
- Providing exceptional client service in accordance with our claims service and quality standards, with the view of enabling the organization to be the industry leader in client engagement.
How you will succeed :
To join our team :
What you need to know :
What's in it for you?