- Recherche d'emploi
- London, ON
- operations specialist
Operations specialist Offres d'emploi - London, ON
- Offre sponsorisée
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Job Description
Job Description
People Store is currently hiring an Operation Supervisor for afternoon shift for one of our clients, a large distribution company located in London. We are seeking an enthusiastic and experienced candidate to join our team and lead the team within our warehouse. If you’re a driven leader with a passion for fostering efficiency and teamwork, we’d love to hear from you!
Role Summary
Reporting to the Customer Support Manager, the Operations Supervisor will oversee the Operations Customer team, ensuring the smooth handling of inbound and outbound materials for GDLS-C. You’ll focus on training, performance management, succession planning, and promoting a culture of excellence within the team.
Key Responsibilities
- Maintain productivity and quality performance metrics while ensuring safe and effective operations.
- Investigate discrepancies, perform root cause analysis, and implement corrective actions.
- Provide constructive feedback and escalate operational errors and concerns as needed.
- Ensure exceptional customer service by coaching team members on professional communication.
- Recommend process improvements to boost efficiency and reduce costs.
- Train team members on operational SOPs and monitor their adherence.
- Manage daily reporting of operational, attendance, and quality metrics.
- Coordinate, assign, and review the work of Office Coordinators.
- Foster skill development and ensure alignment with company goals.
- Promote a positive work environment through leadership and guidance.
- Analyze performance issues and take corrective steps to maintain standards.
- Adhere to all company policies, rules, and safety guidelines.
- Follow Occupational Health and Safety Act regulations and company procedures.
- Wear and use protective equipment appropriately.
- Report workplace hazards to your supervisor.
- Operate equipment safely and responsibly.
Qualifications
Why Join Us?
If you are interested in this opportunity, clic apply now and one of the recruiters will reach out to you soon.
We look forward to welcoming an inspiring leader to our team!