Network support engineer Offres d'emploi - Brampton, ON

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Who we are looking for:

We are looking for a Network Designer , Reporting to the Sr Manager, Engineering – Data Metering & Signaling, the Network Designer will be the technical Subject Matter Expert (SME) to drive the design, development, testing, engineering, implementation and evolution for Data Metering & Signaling platforms to a cloud native environment.

What you will do:

• Take full accountability and ownership in all standard deliverables (design, integration, testing, troubleshooting) for wireless platforms, including but not limited to the following:
  • Billing and Rating:
    • IUM (Internet Usage Manager)
  • Core Signaling:
    • STP, On/Off Net Toll-Free Routing
• Design, integrate and deploy next generation cloud native network functions based on Virtualization, including in-depth understanding of container and VM lifecycles, connectivity, storage
• Author technical engineering documentation (eg. Engineering Design Specification Documents, Acceptance Test Plans, Work orders and Method of Procedures (MoP) which facilitates configuration changes, software/hardware upgrades, validations, E2E service testing and platform integration.
• Assess technical requirements, solutions designs and provide engineering analysis, requirements and costs for the implementation and deployment of new services and platforms.
• Manage Vendor relationships to complete their deliverables of the solution. (eg. review of quotes, scope of work documents, solution requirements, design specifications, acceptance test plans, MOPs, and roadmap of platform evolution).
• Co-ordinate and work closely with peer departments (eg. Project Management, Network Operations, Network Planning, Product Development, IT, Engineering, Technology Development, etc…) for end-to-end service integration and implementation.
• Provide engineering input for technical solutions related to the deployment of new services and technology.
• Perform lab design, implementation, and validation to simulate changes in a controlled environment prior to production rollout.
• Provide troubleshooting support to Operations and peer technical teams.
• Conduct what-if simulations and bottleneck analysis to quantify the impact on network as a result of new services and technologies rolled out on network.
• Prepare presentations and reports to management as required.
• Work in a tight, highly motivated, team environment taking on leadership responsibility when necessary.

What you bring:

• A university degree or equivalent in engineering, computer science, or a related discipline.
• A commitment to Diversity, Equity, Inclusion, Belonging, and Accessibility, helping create an environment where everyone feels welcomed, valued, and supported
• 2+ years of hands-on cloud computing experience.
• Experience and knowledge of charging and rating protocols.
• In-depth knowledge of Any-G wireless core technologies, including 5GC, LTE, and 3G call flows, as well as 3GPP architecture and deployment and integration in large-scale carrier environments.
• Working knowledge of 3GPP, ETSI, and IEEE industry standards.
• Experience with Docker, Kubernetes, Ansible, microservices, edge computing, orchestration, CI/CD pipeline integration, and workflow automation in cloud environments.
• Hands-on experience with server infrastructure and network devices.
• Strong troubleshooting and analytical skills in telco cloud and IP networking environments.
• Experience containerizing legacy applications into cloud-native functions.
• Experience with Splunk, Grafana, Prometheus, Jaeger, EFK or ELK stacks, and software-defined networking (SDN) as applicable to Data Metering & Signaling.

Nice to have: Scripting experience with Python and/or Ansible.

What's in it for you

Growth & Development Opportunities:

• Self-driven career development programs
• Rogers First: priority in applying to internal roles of interest

Wellness Programs:

• Employee & Family Assistance Program
• Virtual Healthcare
• Cognitive Behavioural Therapy (CBT)
• Low or no-cost fitness membership

Our commitment to diversity:

• An inclusive and diverse workplace where you can bring your whole self to work.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON
Travel Requirements: Up to 10%
Background Check(s) Required: Criminal Record and Credit Check
Posting Category/Function: Technology & Engineering
Requisition ID: 336363

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Technology