Manager Offres d'emploi - Truro, NS

Are you an IT professional with a passion for leadership and collaboration? Do you thrive in a dynamic, fast-paced environment where your expertise ensures technology runs at its best?

As a Helpdesk Manager, you will be the driving force behind delivering exceptional technical support to all firm members. You will lead the Helpdesk / Operations team, ensuring that all members receive prompt, effective, and friendly support.

Advantages

Our team members have access to :

• Defined-benefit pension plan;
• Firm-paid health and dental benefits;
• Health spending account;
• Personal spending account (wellness);

Time for you :

Including vacation, personal and sick days.

Balancing life :

Work from home / Flex work options available for many team members.

Our Team - we can't say enough about our people! You will be part of a collaborative, collegial, respectful and caring team; and,

Have the opportunity to participate in a variety of teams including Collective Social Responsibility, Wellness, Diversity, Equity & Inclusion, Special Events and so many more!

Responsibilities

As a Helpdesk Manager, you will :

Managing vendor relationships and ensuring hardware and software compliance; and,

Must be available for occasional after-hours work; travel within the Atlantic Provinces will be required on a quarterly basis.

Qualifications

Strong communication and collaboration abilities including presentations to clients and senior business and technical members; and,

Ability to manage expectations with peer teams and clients and handle high-pressure situations with tight deadlines.

Summary

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.