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It support • banff ab

Dernière mise à jour : il y a 5 jours
D365 Support Engineer

D365 Support Engineer

VDart IncAB, Canada
Temps plein
Quick Apply
D365 Support Engineer & Power Platform Work Location Bellevue, WA (Onsite) Contract J...Voir plusDernière mise à jour : il y a 6 jours
  • Offre sponsorisée
Support Engineer Canada

Support Engineer Canada

First DueCanada, AB, ca
First Due, an industry-leading public safety technology company, is seeking a skilled, empathetic and solutions-oriented Support Engineer to provide First Due customers with best-in-class support.C...Voir plusDernière mise à jour : il y a 23 jours
Global Software / Firmware Support Lead

Global Software / Firmware Support Lead

LXK Lexmark International Inc.Alberta
Télétravail
Temps plein
The Global Software / Firmware Support Lead is responsible for driving strategic initiatives and continuous improvements across end-to-end processes for the software and firmware support organization...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service And Sales Support Representative

Customer Service And Sales Support Representative

AO Globe Life - Stephen HughesAB, CA
Temps plein
Quick Apply
Our company has moved to 100% virtual, work-from-home positions.This position allows you to earn an incredible living without sacrificing your family life. You’ll have the flexibility to choos...Voir plusDernière mise à jour : il y a plus de 30 jours
Bilingual Customer Support Manager

Bilingual Customer Support Manager

BramblesRocky View County, Alberta, Canada
50 000,00 $CA – 55 000,00 $CA par an
Temps plein
CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55...Voir plusDernière mise à jour : il y a plus de 30 jours
Business Support Specialist, WMS Consultant

Business Support Specialist, WMS Consultant

DSVRocky View County, AB, CA, TA M
30,00 $CA –36,00 $CA par heure
Core Purpose and Essence of the Position : .Warehouse Management System (WMS) processes to DSV Solutions sites.The incumbent will deliver functional and technical business process expertise in multid...Voir plusDernière mise à jour : il y a plus de 30 jours
Program Support Assistant

Program Support Assistant

York Region District School BoardAlberta, Canada
23,00 $CA –27,00 $CA par heure
Part-time Position I’m for Kids Team programming provides each child with identified needs an opportunity to grow and develop to their optimum potential within their family, community and early chi...Voir plusDernière mise à jour : il y a plus de 30 jours
Casual Administrative Support Positions - Athabasca, AB

Casual Administrative Support Positions - Athabasca, AB

Athabasca UniversityAlberta, CA
17,51 $CA –40,08 $CA par heure
Temporaire
By submitting your application, please note you will be considered for opportunities only located in Athabasca, Alberta.AU regularly hires individuals to Casual Positions of a short-term (under 3 m...Voir plusDernière mise à jour : il y a plus de 30 jours
Virtual Walk-in Physician- Alberta

Virtual Walk-in Physician- Alberta

Medicentres Canada IncAB, CA
250 000,00 $CA – 500 000,00 $CA par an
When Joining Medicentres, you are joining the ELNA medical family.One of the largest integrated network of medical clinics in Canada. We currently have approximately 60 clinics across Canada and gro...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Governance, Risk and Compliance Analyst

Governance, Risk and Compliance Analyst

10 Percent Recruiting Ltd.Greater Edmonton Metropolitan Area, Canada
Temps plein +1
Governance, Risk and Compliance Analyst.We are seeking a highly skilled and motivated individual to join a dynamic team as a Governance, Risk, and Compliance (GRC) Analyst.Leverage the CIS and NIST...Voir plusDernière mise à jour : il y a 5 jours
Individual Products Administrator- Member Support Call Centre

Individual Products Administrator- Member Support Call Centre

Alberta Blue CrossAlberta
28,45 $CA –34,60 $CA par heure
Télétravail
Temps plein
Alberta Blue Cross® is an Alberta based organization dedicated to delivering exceptional customer experience and community leadership. We’re committed to providing the best health coverage to over 1...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Account Executive, IT Staffing (Western Canada)

Account Executive, IT Staffing (Western Canada)

Altis TechnologyAlberta, Canada
Temps plein
Are you an energetic, results-driven sales professional with a passion for IT staffing? Altis Technology is on the search for a. Western Canada to join our growing team! If you have.Your main respon...Voir plusDernière mise à jour : il y a 7 jours
Work@Home Technical Support Associate

Work@Home Technical Support Associate

HGSAlberta
14,50 $CA par heure
Your Impact : As a Technical Support Associate, you’ll have the ability to work in a collaborative and engaging environment with one goal, making a positive impact on people’s day! We’ll train you t...Voir plusDernière mise à jour : il y a plus de 30 jours
Pharmacy Operations Floating Support – Registered Technician – Alberta

Pharmacy Operations Floating Support – Registered Technician – Alberta

CareRxAlberta, Canada
29,23 $CA –33,70 $CA par heure
CareRx is Canada’s leading provider of specialty pharmacy services to seniors.We serve more than 96,000 residents in over 1,600 seniors and other communities (long-term care homes, retirement homes...Voir plusDernière mise à jour : il y a plus de 30 jours
Application Analyst - Supply Chain - Remote

Application Analyst - Supply Chain - Remote

Aurora CannabisAlberta, Canada
67 000,00 $CA – 70 000,00 $CA par an
Télétravail
Application Analyst – Supply Chain.Job location : Remote (Ontario & Quebec).Employment type : full-time permanent.Hi, we’re Aurora Cannabis, and we’re so excited to meet you!.We’re a global cannabis ...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Support Representative

Customer Support Representative

Specialty Building ProductsROCKY VIEW, AB, CA, US
48 000,00 $CA – 58 000,00 $CA par an
Alexandria Moulding is a leading moulding manufacturer and distributor of wood and wood composite mouldings in North America & the world and is currently comprised of five distinct facilities withi...Voir plusDernière mise à jour : il y a plus de 30 jours
Warehouse Support Staff - Mission Thrift Store (Ponoka, AB)

Warehouse Support Staff - Mission Thrift Store (Ponoka, AB)

Mission Thrift Store PonokaAlberta, CA
15,50 $CA par heure
Temps plein
Position DescriptionBFM Foundation (Canada) is a national organization with over 50 Mission Thrift Stores across Canada.The net revenue from all the Mission Thrift Stores is devoted to the Joint Mi...Voir plusDernière mise à jour : il y a plus de 30 jours
Virtual Walk-in Physician- Alberta

Virtual Walk-in Physician- Alberta

Medicentres Canada Inc.AB, CA
250 000,00 $CA – 500 000,00 $CA par an
Temps plein +1
Quick Apply
Description When Joining Medicentres, you are joining the ELNA medical family.One of the largest integrated network of medical clinics in Canada. We currently have approximately 60 ...Voir plusDernière mise à jour : il y a plus de 30 jours
Cloud Network Engineer

Cloud Network Engineer

SedgwickAlberta, Telecommute, CA
105 000,00 $CA par an
Temps plein
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague.A career at Sedgwick means experiencing our culture of caring.It means having fle...Voir plusDernière mise à jour : il y a plus de 30 jours
Administrator- Systems

Administrator- Systems

Western Coast Insurance ServicesRemote, Alberta, Canada
Télétravail
Truthfulness | Fairness | Value | Loyalty.As one of Canada's largest insurance providers, Western has more than 220 locations across Canada. With over 2,100 team members, our actions are anchored in...Voir plusDernière mise à jour : il y a plus de 30 jours
D365 Support Engineer

D365 Support Engineer

VDart IncAB, Canada
Il y a 6 jours
Type de contrat
  • Temps plein
  • Quick Apply
Description de poste

D365 Support Engineer & Power Platform

Work Location Bellevue, WA (Onsite)

Contract

Job Description :

  • Monitors and evaluates performance, supports readiness, and assesses driver improvement in quality for Teams. Performs technical mentoring to share expertise. Contributes to team success by providing mentoring, coaching, and technical training as required.
  • Performs thorough case reviews; ensures progression of cases to solve increasingly complex technical issues. Acts as a case escalation point for engineers to unblock servicing and escalation processes; ensure team members have access to appropriate resources to find the resolution.
  • Advises case owners on out-of-scope escalation decisions. Drives case triage meetings to share knowledge with engineers and develop efficient solutions. Provides actionable process or technical feedback derived from case reviews to Service Delivery Managers, subject matter experts, and Technical Managers.
  • Collaborates on cross-team and cross-product technical issues by working with resources from other groups to resolve customer issues. Helps drive top priorities by working with managers, engineers, and other stakeholders. Engages and collaborates with other groups, including escalation teams and product teams, to gain resolution for critical, complex issues. Manages the swarming process to ensure the right individuals and resources are in place to resolve issues in a timely fashion.
  • Drives improvements on top pain areas by contributing to troubleshooting guides / readiness content to help with volume deflection. Identifies patterns of specific bugs in products and ensures they are notified to the relevant product group teams.
  • Helps improve existing troubleshooting workflows and develops new troubleshooting materials. Contributes in generating process improvement ideas by analyzing trends such as case types.

SKILLS :

  • Power Apps : Mastery in building custom business applications using Power Apps, including canvas apps, model-driven apps, and portals, leveraging low-code or no-code development.
  • Power Virtual Agents : Knowledge of building chatbots and conversational AI solutions using Power Virtual Agents, integrating with Dynamics 365 CE for customer support automation, Teams & Third-Party Applications. Knowledge of SSO.
  • Common Data Service (CDS) : Understanding of Common Data Service for Apps (CDS), creating entities, defining relationships, and using CDS as a data source for Power Platform applications.
  • Customization and Configuration : Ability to customize and configure Power Platform applications, including UI customization, business rules, forms, and views to meet specific business needs.
  • Integration Services : Proficiency in integrating Power Platform with external systems, leveraging connectors, APIs, and data gateways for seamless data exchange.
  • Custom Development : Knowledge of extending Power Platform capabilities using custom connectors, plugins, custom connectors, JavaScript, and Azure Functions.
  • Security and Compliance : Implementing security measures, managing user roles, permissions, and ensuring data security and compliance with industry standards within the Power Platform.
  • Environment and Release Management : Skills in managing Power Platform environments, version control, solution lifecycle management, and implementing changes using DevOps practices.
  • Power Automate : Proficiency in creating automated workflows and process automation using Power Automate (formerly Microsoft Flow), integrating various services and automating repetitive tasks. Should have technical expertise in handling Custom Connectors and On-Premises Data Gateways, Dataflows
  • Knowledge of Co-Pilot Adaption & Data loss prevention Policies. Administer Microsoft Copilot Studio, Publish and integrate.
  • P ower Automate for Desktop : Proficiency in creating automated desktop Workflows. Good Experience in installation and configuration of Machines
  • Minimum 2 years' hands-on experience in CRM systems like Dynamics, SAP, Sales Force, PeopleSoft and / or related.
  • Experience in SaaS product support or web frontend development and QA; Familiarity with programming languages such as C# and Python; Knowledge of database technologies such as SQL Server / Oracle.
  • Excellent Communication Skills : verbal, listening and written.
  • Experience in customer facing service role in any capacity.
  • Interpersonal and collaborative skills proven through work experience.
  • Passion for continuous learning - personal and professional development
  • Research, Problem Solving and Troubleshooting Skills Logical thinking and demonstrating use of available tools & resources.
  • Ability to work in different shifts outside of local business hours and / or work a shift that covers a weekend day once ramped / trained based on business need.
  • Strong communications skills Excellent spoken and written English communication skills
  • Demonstrable troubleshooting skills
  • Cross team collaboration; Logical and Critical thinking
  • Passion for technology and customer experience.