It support analyst Offres d'emploi - Thorold, ON

Join us in re-imagining health care with the largest social enterprise in Canada. SE Health is leading a multi-year enterprise transformation project that leverages human-centered design to be at the forefront of innovation within the healthcare sector. As a leader in home care, we are expanding and enhancing our capabilities to provide personalized experiences using new platforms and cloud-native architectures, ensuring privacy and security by design. Our transformation is grounded in guiding principles drive to ensure that we prioritize team decisions, long-term planning, process standardization, data-driven insights, and balanced user adoption. If you are driven by the desire to have an impact, change the world of health care and shape the future, we invite you to be part of our journey.

POSITION SUMMARY :

SE Health (Saint Elizabeth Health Care) is a social enterprise applying knowledge, vision and drive to forever impact how people live and age at home, today and into the future. As a not-for-profit organization with Canadian roots and 110 years of expertise, we bring quality excellence and innovation to home care, seniors lifestyle and family caregiving. Through our team of 9,000 Leaders of Impact, we deliver 20,000 care exchanges daily, totaling 50 million in the last decade alone. In 2019 we were honored to be recognized by Forbes as one of Canada's Best Employers.

The Senior IT & Security Analyst will be expected to,

• Design and implement security automation and orchestration (SOAR) capabilities to enhance incident response and security monitoring across the organization, including Workday and Salesforce.
• Define, enforce, and oversee the implementation of security requirements across various SaaS platforms, including Salesforce and Workday, ensuring robust identity and access management (IAM), data encryption, secure API integrations, and compliance with industry security frameworks such as ISO 27001, SOC 2, and NIST CSF.
• Assist with security risk assessments for technology systems and third-party vendor solutions.
• Continuously tune and monitor IT security controls, including but not limited to : : Intrusion Detection / Prevention SystemMalware Protection SystemFile Integrity System ManagementEndpoint Anti-Malware ManagementRemote Access Systems and VPNSecurity Incident responseData Loss PreventionNetwork Security (Wired & Wireless)
• Maintain detailed knowledge and awareness of cybersecurity trends and the development of new vulnerabilities and threats.
• Improve cybersecurity processes and documentation.
• Participate in new systems planning, design, and implementation.
• Design and implement security controls / processes for new systems, including Salesforce and Workday applications.
• Participate in regular vulnerability and patching activities
• Participate in Threat and Risk Assessments (TRAs)
• Perform the role of SOC SME Threat hunter
• Document IT & security controls / processes where applicable
• Cyber Security Incident Management Response
• Assist in auditing users & systems
• Splunk / LogScale / Crowdstrike NG SIEM expertise, including the creation of custom alerts and dashboards for Salesforce and Workday.
• Maintain workstation and server security hardening standards
• Assist in troubleshooting security related network issues with network support team
• Must be available for afterhours implementations, testing and support
• Other tasks as required

REQUIREMENTS :

ABOUT US :

At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive pay, benefits, pension, and work life balance. We’re a great place to work, and we hope you’ll join our team.

In the interest of the health and safety of our patients / clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.

SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact the Talent Acquisition team at careers@sehc.com at your earliest convenience.

IND2025