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- Toronto, ON
- it consultant
It consultant Offres d'emploi - Toronto, ON
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IT Auditor
destinationone ConsultingToronto, Ontario, CanadaRQ08184 - Specialized IT Consultant
Rubicon PathToronto, ON, Canada- Temps plein
- Quick Apply
Description
Responsibilities :
MIS : Provide daily ongoing Tier 2 subject matter expertise to clients with MS GP 2016, 2018, BSSI HFM and Logibec MMS through the Footprint ticketing system or other mechanism
MIS : Prioritize regularly scheduled support activities along with urgent, often unscheduled support requests with a high level of responsiveness and time sensitivity
MIS : Liaison between users and other team members including Database Administrators (DBAs), System Administrators, Network Administrators, Privacy and Security Specialists, and Software Subject Matter Experts
MIS : Identify application defects and assist in complex trouble shooting and root cause analysis
MIS : Follow all established Service Management process and identify opportunities for improvement
SkillsExperience and Skill Set Requirements
Public Sector Experience
- 2+ years of experience working in the healthcare industry
- Knowledge of personal health information protection legislative requirements and how they apply to developing and maintaining healthcare systems containing personal health
5 points
Technical Skills
Knowledge and Skills / Experience :
45 points
Service Management Skills
30 points
Management and Communication Skills
20 points
MUST HAVES :
Microsoft Great Plains 2016, 2018
Logibec MMS (Materials Management System)
Experience triaging tickets, prioritizing, categorizing, and handling service requests, incidents, and problem tickets
Nice to Have :
CCIM - Community Care Information Management (HRIS and MIS) experience