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- Old toronto, ON
- information manager
Information manager Offres d'emploi - Old toronto, ON
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Information manager • old toronto on
- Offre sponsorisée
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Job Title : IT Infrastructure Manager
Note : This position was previously posted but was placed on hold due to business priorities. We are now actively hiring and encourage previous applicants to reapply.
Starting Salary Range : $90k - $115k (based on experience)
About the Company : Keilhauer
Founded in 1981, Keilhauer is a privately owned, design-focused contract furniture manufacturer. The company produces seating and tables that enhance communication and engagement in various spaces such as meeting rooms, collaboration areas, lobbies, and lunchrooms. Keilhauer is internationally recognized for award-winning design and high environmental standards.
About the Role : We are seeking a proactive and hands-on IT Infrastructure Manager to lead our infrastructure and support team. This role is crucial in ensuring the stability, security, and scalability of our IT systems while overseeing help desk operations. The IT Infrastructure Manager will work closely with the Head of Technology to develop and implement infrastructure strategies, manage a team of skilled professionals, and maintain high availability of systems. The role also includes overseeing IT projects, managing vendor relationships, and ensuring financial accountability within the department. This position requires flexibility to be available during off-hours for system maintenance and emergency support.
Primary Responsibilities :
Business Continuity & Critical Systems
- Ensure the availability, performance, and security of business-critical systems (Syteline, Windchill, SQL, O365).
- Develop and maintain backup, disaster recovery, and incident response plans (Veeam, Commvault).
- Oversee help desk operations, ensuring timely issue resolution and continuous improvement of support processes.
- Monitor and refine ticketing system performance to enhance user satisfaction.
- Maintain an on-call rotation for critical system support.
Strategic Technology Leadership & Innovation
Infrastructure Management & Security
Team Leadership & Growth Mindset
Qualifications :
Working Conditions : This role is primarily performed in an office environment, with some functions conducted in manufacturing facilities. The position requires frequent interaction through face-to-face contact, email, and phone communications. The candidate must be available during off-hours for urgent system maintenance, upgrades, and incident response.
How to Apply : If this role sounds like a fit for you, please send your resume to and tell us why you would be a great addition to our team! Please note that only those selected for further consideration will be contacted.