Information Technology - Project Manager

Information Technology - Project Manager

On behalf of our client in the Professional Services Sector, PROCOM is looking for an Information Technology - Project Manager.

Information Technology - Project Manager – Job Description

Facilitate and organize internal stakeholder sessions to understand products, assess operational needs, identify gaps / opportunities, and resolve dependencies

Plan, build and execute operational readiness deliverables on time in coordination with internal and external stakeholders

Track and report product readiness progress across multiple portfolios to senior management

Manage team expectations, risks and internal dependencies for different products

Lead and document onboarding and support process for all products while managing all product scenarios

Coordinate successful completion and sign-off of all product deliverables - processes, procedures, documents, training and more

Plan and deliver documentation, training and necessary support to critical front-line customer facing stakeholders

Develops strong credible working relationships with business stakeholders, working proactively to provide solutions

Information Technology - Project Manager – Mandatory Skills

5 years’ experience in fast paced matrix environment with transformation projects

Process analysis and process documentation

Agile Project Management Experience

Product delivery and implementation

Operations and Delivery know-how

Expert knowledge of JIRA and Confluence

Experience working in a fast-paced matrix environment

Experience working with multiple stakeholders

Bachelor’s Degree

Information Technology - Project Manager - Nice to Have Skills

Project Management Certification (PMP) or Equivalent

Agile and lean certifications

Change Management Experience or Certification

Product Delivery methodology

Experience working with technical solutions

Knowledge of products and systems

General knowledge of policies and procedures

Knowledge of JIRA, Confluence and G-Suite preferred

Information Technology - Project Manager - Assignment Start Date

ASAP – 9 months to start

Information Technology - Project Manager - Assignment Location

Toronto, ON – Work Hybrid