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Guest services agent Offres d'emploi - Victoria, BC

Dernière mise à jour : il y a 1 jour
  • Offre sponsorisée
Bell Captain Full-time

Bell Captain Full-time

AccorHotelVictoria, British Columbia, Canada
21,00 $CA –24,00 $CA par heure
Employee benefit card offering discounted rates at Accor properties worldwide .Exclusive Employee and Friends & Family Discounts at Fairmont Empress Hotel. Exclusive access to the Pacific N...Voir plusDernière mise à jour : il y a plus de 30 jours
insurance agent

insurance agent

Murrick Insurance Service(Victoria) LtdVictoria, BC, CA
29,00 $CA par heure
CDI
Secondary (high) school graduation certificate.Assess potential institutional, business or individual client markets.Establish client insurance coverage. Ensure appropriate forms, medical examinatio...Voir plusDernière mise à jour : il y a plus de 30 jours
food services manager

food services manager

McDonald's RestaurantsVictoria, BC, CA
48 000,00 $CA par an
CDI
Secondary (high) school graduation certificate.Determine type of services to be offered and implement operational procedures. Balance cash and complete balance sheets, cash reports and related forms...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Engineering Technician IV - Development Services

Engineering Technician IV - Development Services

District of SaanichVictoria, British Columbia, Canada
48,10 $CA par heure
Temps plein
The District of Saanich is seeking an experienced civil engineer to join our Engineering Department.The Engineering Technician IV will perform technical work involving both field and office assignm...Voir plusDernière mise à jour : il y a 13 jours
Guest Agent II Summer Season May - October

Guest Agent II Summer Season May - October

AccorFairmont Empress, Victoria, Canada
24,87 $CA –28,43 $CA par heure
Recognized as one of Top 21 Iconic Hotels in the World by National Geographic Traveler magazine, honoured with Travel + Leisure Magazine’s World’s Best Award for Top 10 City Hotels in Canada, and a...Voir plusDernière mise à jour : il y a plus de 30 jours
Support Services Admin

Support Services Admin

Rentokil InitialVictoria, BC, CA
18,00 $CA –20,00 $CA par heure
Temps partiel
Quick Apply
Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector.Since its founding, it has been an industry leader in pest control.Our certified specialists ...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Services Representative - Housing Services

Customer Services Representative - Housing Services

Treasury Board of Canada SecretariatEsquimalt, British Columbia
62 533,00 $CA – 67 699,00 $CA par an
Customer Services Representative - Housing Services.DND-EA-CFHA-513717 National Defence - Canadian Forces Housing Agency. Cold Lake (Alberta), Edmonton (Alberta), Suffield (Alberta), Wainwright (Alb...Voir plusDernière mise à jour : il y a plus de 30 jours
supervisor, food services

supervisor, food services

Union Club Of British ColumbiaVictoria, BC, CA
20,00 $CA –25,00 $CA par heure
CDI
Secondary (high) school graduation certificate.Establish methods to meet work schedules.Supervise and co-ordinate activities of staff who prepare and portion food. Ensure that food and service meet ...Voir plusDernière mise à jour : il y a plus de 30 jours
building services worker

building services worker

Delco Building Maintenance (2007) LtdBC, CA
21,00 $CA –23,00 $CA par heure
CDI
No degree, certificate or diploma.Sweep, mop, scrub and wax hallways, floors and stairs.Empty trash cans and other waste containers. Wash windows, interior walls and ceilings.Make adjustments and mi...Voir plusDernière mise à jour : il y a plus de 30 jours
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Guest Experience Leader

Guest Experience Leader

McDonald'sBritish Columbia, British Columbia, Canada
15,75 $CA par heure
Temps plein
We are more than just your local restaurant.We are a collection of hardworking small-business owners.Did you know that from coast to coast, we serve delicious choices to more than 2.Canadian famili...Voir plusDernière mise à jour : il y a plus de 30 jours
Manager, Food Services

Manager, Food Services

York Region District School BoardBritish Columbia, Canada
113 138,00 $CA – 133 104,00 $CA par an
Temps plein
THE ORGANIZATION : VANCOUVER SCHOOL BOARD (SCHOOL DISTRICT 39) With deep gratitude and respect, we are honoured to be learning and unlearning on the ancestral and unceded lands of the x?m?θk??y??m (...Voir plusDernière mise à jour : il y a plus de 30 jours
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Freight Broker (Operating) Agent

Freight Broker (Operating) Agent

Challenger Motor FreightBritish Columbia, CA
Télétravail
Temps plein
Quick Apply
Challenger is seeking motivated individuals to join our team as Freight Broker (Operating) Agent.As a Freight Broker Agent, you'll play a pivotal role in expanding our customer base and providing t...Voir plusDernière mise à jour : il y a plus de 30 jours
Client Services Manager - Security Services

Client Services Manager - Security Services

SecuriguardBritish Columbia, BC, CAN
Temps plein
Quick Apply
Client Services Manager - Pacific Region.Join Securiguard, a leader in security and safety solutions, and help us create trust and peace of mind for our clients and communities.At Securiguard, we p...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Part-Time Focus Group Participant ($300 - $850 for multiple sessions)

Part-Time Focus Group Participant ($300 - $850 for multiple sessions)

ApexFocusGroupSaanich, BC, Canada
850,00 $CA par semaine
Temps plein +1
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify. No call center representative agent experience needed.Call ...Voir plusDernière mise à jour : il y a 1 jour
Residential Leasing Agent

Residential Leasing Agent

Pacific Cove PropertiesVictoria, BC, CAN
29,00 $CA –35,00 $CA par heure
Temps plein
Quick Apply
Job Title : Residential Leasing Agent.Primary Location : Victoria, BC.Primex) is a BC-owned and operated real estate investment, development, and property management company located in Vancouver, BC....Voir plusDernière mise à jour : il y a plus de 30 jours
supervisor, food services

supervisor, food services

RED BARN MARKETBC, CA
20,00 $CA par heure
CDI
Education : Secondary (high) school graduation certificate.Experience : 1 year to less than 2 years.Supervise and co-ordinate activities of staff who prepare and portion food.Train staff in job dutie...Voir plusDernière mise à jour : il y a plus de 30 jours
food services manager

food services manager

Cache Ventures IncBC, CA
60 500,00 $CA par an
CDI
Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Experience : 3 years to less than 5 years. Plan and organize daily operations.Determine ty...Voir plusDernière mise à jour : il y a plus de 30 jours
supervisor, food services

supervisor, food services

Q PizzaVictoria, BC, CA
23,00 $CA par heure
CDI
Secondary (high) school graduation certificate.Establish methods to meet work schedules.Requisition food and kitchen supplies. Supervise and co-ordinate activities of staff who prepare and portion f...Voir plusDernière mise à jour : il y a plus de 30 jours
food services manager

food services manager

Conkeira Holdings Ltd. o / a Tim HortonsVictoria, BC, CA
24,04 $CA par heure
CDI
Secondary (high) school graduation certificate.Determine type of services to be offered and implement operational procedures. Balance cash and complete balance sheets, cash reports and related forms...Voir plusDernière mise à jour : il y a plus de 30 jours
Bell Captain Full-time

Bell Captain Full-time

AccorHotelVictoria, British Columbia, Canada
Il y a plus de 30 jours
Salaire
21,00 $CA –24,00 $CA par heure
Description de poste

What is in it for you :

  • Employee benefit card offering discounted rates at Accor properties worldwide
  • Exclusive Employee and Friends & Family Discounts at Fairmont Empress Hotel
  • Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver Victoria and Whistler
  • Opportunity to develop your talent and grow within your property and across the world!
  • Complimentary meal during your shift through our Colleague Dining Program
  • Complimentary uniform laundering
  • Access to our comprehensive benefits and wellness programs including extended healthcare benefits and RMT dental vision and complimentary counseling wellness sessions financial and family planning through LifeWorks
  • Access to our companymatched Defined Contribution Pension Plan (DCPP)
  • Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
  • Hourly pay rate of $21.00 $24.00

What you will be doing :

  • Supervises the Guest Services Team on shift to ensure the optimal guest experience.
  • Greets incoming and outgoing guests by name and acknowledges guests and visitors at every opportunity.
  • Communicates effectively and professionally with group and tour directors.
  • Communicates daytoday briefings to the Guest Services department.
  • Monitors the immediate and surrounding area for cleanliness.
  • Liaisons with Managers on daily operations.
  • Post group / delivery charges.
  • Escorts guests identifying hotel promotions and the safety and security features of the hotel while ensuring that each guest is treated with the highest level of guest service patience and professionalism
  • Ensures that the Empress Service Standards are always met both personally and by team members on shift.
  • Transports luggage to guest rooms hangs garment bags and places luggage on luggage stands or in appropriate areas as directed by guests. Explains the features and functions of the room to guests ensuring that all equipment is functioning properly. Gives the location of the ice machine and provides any necessary directions in a courteous and accurate manner.
  • Tags and marks luggage for business leisure and tour guests. Records and stores luggage and deliveries efficiently and accurately.
  • Responds quickly to guest complaints or requests for information reservations and confirmations in an accurate and pleasant manner and ensures appropriate action is taken. Follows up to ensure guest satisfaction. Assists departing guests promptly with a variety of transportation needs arrangements and requests.
  • Explains and promotes hotel services outlets and functions to increase guest satisfaction and maximize hotel revenues. Informs guests of external restaurants events tourist attractions and transportation options.
  • Assists with the security of the hotel through participation in the Emergency Response Team in the event of a fire alarm or other crisis. Ensures that only registered guests and patrons use the Reception Lobby.
  • Ensures all preparations for room deliveries including the preparation of rooming lists and delivery sheets are prepared when deliveries are scheduled.
  • Attends and participates in departmental meetings that support interdepartmental communication teamwork information accuracy training & development.
  • Answers internal and external telephone calls with the highest level of guest service and in line with standards.
  • Contributes to a positive and supportive work environment. Provides a professional image through appearance and dress.
  • Follow department policies procedures and service standards.
  • Follow all safety policies.
  • Other duties as assigned.

    • Qualifications :

    Your experience and skills include :

  • A minimum of two years recent experience (in the last 5 years) as a Guest Services Porter Doorperson or Night Porter or 6 months as a supervisor in a Guest Services department of a hotel of a similar size and standard.
  • A valid BC Class 5 drivers license (must provide a drivers abstract reflecting a history of responsible driving)
  • Ability to lead and assume responsibility for daily operations
  • Ability to prioritize delegate and be organized in a high paced environment
  • Proficient in the use of Microsoft Office Property Manager and Royal Service Systems or equivalent software.
  • Comprehensive and current knowledge of local attractions events restaurants and transportation information
  • Impeccable grooming and presentation
  • Fluent English language skills; both written and verbal
  • Ability to handle multiple priorities and meeting tight timelines
  • Ability to demonstrate a high level of responsibility and commitment
  • Ability to work well independently with minimal supervision and as a teamplayer with proven success in relationship building
  • Previously displayed ability to provide excellent service and exceed guests expectations responding empathetically and with urgency to guests needs.
  • Demonstrated excellent communication and interpersonal skills.
  • Proven ability to solve problems and make decisions in a personable and selfconfident manner.

    • Remote Work : Employment Type :

    Fulltime