Field service engineer Offres d'emploi - Montréal, QC

Introduction

Elementar Americas, Inc. is a 100% owned subsidiary of Elementar Analysensysteme GmbH and is based in Ronkonkoma, New York. With global headquarters near Frankfurt / Germany, Elementar is the world's leading manufacturer of analytical instruments for the analysis of key elements such as carbon, sulfur, nitrogen, oxygen, hydrogen, and chlorine found in a wide variety of chemical substances, pharmaceutical products, environmental samples, agricultural, food and feed products, petro-chemistry, in education, research or industrial quality control.

We are currently recruiting for a Senior Field Service Engineer that is able to bring their knowledge and background to our team as well as help to shape our junior FSEs. The Senior Field Service Engineer will be responsible for a variety of service-related functions including, but not limited to, the repair, maintenance, and installation of Elementar products. Additional responsibilities include the training of customers and Elementar company engineers, continued support of those customers through phone and email contact and at times. The Senior Field Service & Installation Engineer will report directly to the Lead Field Service Engineer. This person needs to be located in eastern Canada (preferably near Toronto or Montreal), within 60km of an airport.

Role & Responsibilities

• On-site installation, validation, repair, and maintenance of Elementar products-including Isotope Ratio Mass Spectrometers (IRMS), elemental analyzers and peripherals
• Providing technical training to customers, technical support personnel and service engineers
• Accurate documentation and reporting of all repairs and product failures and, when applicable, providing design change and improvement recommendations
• The maintenance and control of the engineer's spare part inventory in accordance with the administrative policies
• Providing customers and other personnel necessary support and documentation required to effect instrument repairs, maintenance, and installations
• Travel as required to provide service support to customers and other company personnel
• Ensure timely submission of all necessary reports and other required paperwork
• Promote sales of Service Contracts and Warranty Extensions
• Act as a subject matter expert and resource for training of junior FSEs employees

Experience, Essential Skills & Person

What Elementar has to Offer!

Elementar Americas Inc will provide the ideal and qualified candidate with :

Elementar Americas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression or any other characteristics protected by federal, state or local laws.