Director of social services Offres d'emploi - Hamilton, ON

Company Information

Canaccede Financial Group Ltd. and its subsidiaries are Canadian industry leaders in specialized investment and financial services products. Through our acquisition entities and our managing and servicing entity, Canaccede International Management Ltd., we have been working with large lenders and financial institutions in the acquisition and services of performing, insolvent and distressed receivables since 2008, and we are the largest multi-asset acquirer in the Canadian market.

We operate with an analytically driven philosophy that is always responsive to our client’s individual needs and circumstances. Our business proposition is to maximize value from acquired receivables in a cost-effective manner and provide integrated consumer finance solutions.

The entire team at Canaccede is forward-looking and has an open and growth-oriented corporate culture for motivated employees to learn and grow with it. We have offices in Toronto and London, Ontario.

Our ideal candidate is located in Ontario, with the ability to travel to either of our locations to work in-office, if and when necessary.

This is a 9 to 12-month contract position, with the possibility of extension or becoming a permanent position.

Job Summary

The Director of Compliance, in collaboration with the Compliance and Privacy Officer and the General Counsel, is responsible for developing, implementing, and overseeing the company’s compliance strategy, ensuring adherence to legal, regulatory, and industry standards. The Director leads the implementation of appropriate risk management, fraud prevention, AML / CTF / KYC compliance, and regulatory adherence across all business operations. The Director provides strategic leadership on compliance initiatives, oversees regulatory, partner and vendor audits, and works closely with internal stakeholders, regulatory bodies, and external partners to maintain compliance and mitigate risk. The Director serves as a strategic leader within the organization, ensuring regulatory excellence and proactively addressing compliance risks to uphold the company's reputation and operational integrity.

What does a typical day look like?

• Lead the development of compliance initiatives and programs to comply with the respective legal, regulatory, licensing and contractual obligations of the company
• Assist with corporate initiatives to seek synergies and efficiencies on enterprise Compliance programs
• Direct implementation of end-to-end Compliance processes, policies, reporting, training and audits, to ensure the company maintains adherence to strict requirements related to AML / CTF / KYC
• Evaluate, support and influence a culture of compliance throughout the organization
• Lead fraud mitigation program including analysis of suspicious activities and collaborating with stakeholders
• Ensure detailed and prompt investigation and response of customers’ complaints
• Review customer facing communication and documentation and ensure they meet all applicable requirements
• Monitor compliance with federal and provincial laws and other industry requirements, and implement any necessary revisions to practices, policies and procedures to ensure ongoing compliance
• Liaise with auditors, regulatory authorities, key partners, senior management and other stakeholders and ensure all internal and external audits, reviews and similar requirements are completed in required timelines
• Collaborate with support partners (technology, marketing, operations, etc.) to leverage expertise and ensure effective compliance management
• Work collaboratively with our technology department to ensure ongoing compliance with our information security standards and maintaining our related certifications
• Aid in the review, enhancement, and implementation of our Compliance Management System and Enterprise Risk Management Program
• Actively involved with our Policy Review Committee to ensure policies and procedures are reviewed and updated as required
• Other duties as may be assigned from time to time

What qualifications are required for this position?

What type of scheduling does Canaccede Financial Group offer?

This permanent full-time role requires availability during core hours of operation (Monday through Friday, 8 : 30 AM – 4 : 30 PM).

What’s great about working for Canaccede Financial Group?

Competitive total compensation structure , including : competitive base salary, annual bonus program, deferred profit sharing plan, group RRSP, 3 weeks’ paid vacation, paid sick days, company paid health, dental, vision, paramedical, life and travel insurance benefits, employee assistance program, and tuition reimbursement program.

We are sure to provide our employees with the systems necessary for long term success , which includes your performance and communication tools. We have also modified our onboarding process to help integrate you into the company even before your first day, and we will help connect you with all of our current employees. Our Social Committee hosts virtual monthly activities, and we continue celebrating our successes while remote.

While working from office you will get to enjoy our open concept work environment, which is ideal for collaboration and team building. Enjoy your lunch with your colleagues in our expansive lunchroom filled with windows, booths, and social tables. Our Social Committee coordinates fun events on a regular basis – both inside and outside of the office – including holiday lunches, pub nights, contests, and weekly lottery… just to name a few. We happily spend time celebrating our employees’ personal and work-related accomplishments with awards, company-wide recognition, and of course, cake.

We care about giving back to the London community . Each employee is provided with 1 paid day per year to volunteer at any registered charity of their choice. We also provide monthly donations to charities that are meaningful to our staff. So far, we have donated over $50,000 for both local and national charities, all of which were selected by our employees.

Sound like a perfect fit for you? We think so too.

A culture of diversity and inclusion at Canaccede Financial Group Ltd. is imperative. We invite and encourage applications from women, Aboriginal peoples and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions. Canaccede will provide accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation. Additional accessibility information and contact information can be found on the company website at www.canaccede.com / accessible-customer-service

Qualified candidates are encouraged to submit a resume and cover letter.

Thank you for considering a career with Canaccede Financial Group. We will contact those who have been selected for an interview.