The Director of Sales assists the Vice President of Sales & Marketing with the efficient management of the Sales Department by providing daily leadership and direction to the Sales Team; ensuring targets are met and all opportunities are maximized.
DUTIES AND RESPONSIBILITIES
Primary Responsibilities :
- Provide personalized and exceptional guest service at every given opportunity.
- Provides leadership and direction to the Sales Coordinators and Sales Managers.
- Responsible for the total revenue target for all group bookings including Tour & Travel, Social, Government, Association, Corporate and Third party. Responsible for all wedding and off site winery partners targets.
- Reviews all proposals on a weekly basis to ensure accuracy and adequate follow up.
- Responsible to monitor daily prospecting numbers and to react accordingly to ensure targets are met; reporting results to VP of Sales & Marketing weekly.
- Assists the Vice-President of Sales & Marketing with the development of the annual sales plan.
- Responsible for working closely with and supporting the sales team in all areas.
- Ensures Sales Managers are scheduling sales calls on a regular basis and accompanies at least one Manager per week on their sales call.
- Shadows wedding sales managers periodically.
- Ensures each Sales Manager is conducting one site visit per week.
- Conducts monthly prospecting sessions.
- Organizes seasonal client gifting and drop offs.
- Organizes one client event per year for top clients.
- Conducts quarterly sales meetings.
- Grows the off-site catering business.
- All other duties as assigned.
Experience, Characteristics and Core Competencies
Graduate from a Sales & Marketing degree program or the equivalent in experience and education.Minimum five (5) years experience at a management level in sales at a four-diamond property.High-energy, outgoing, decisive, intelligent manager who is motivated and passionate about the hotel industry.Determined, hands-on, with an attention to detail, and thrives in a fluid environment.Goal-oriented, driven individual with a superior ability to execute and achieve results.Excellent communications skills.Possess the interpersonal and leadership skills needed to interact with peers and motivate their team.Proven track record managing sales teams.