Desk Offres d'emploi - Shelburne, ON
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Desk • shelburne on
L2_Deskside Support
Tata Consultancy ServicesOntario, CAHelp Desk Supervisor
York Region District School BoardOntario, CanadaBranch Manager
DMC RecruitmentOntario, CAJPC -1454 - Service Desk Analyst
ITS GlobalOntarioSAP Security Consultant
Cloudious LLCON, CanadaFront Office Assistant
On Behalf of the Employer- TWPG is recruiting forOntario, Canada- Offre sponsorisée
Director of Sales And Business Development
Cynet Health CanadaOntario, CanadaField Technician
Net2SourceOntario, CAassistant manager - accommodation services
Millhouse ResthomeON, CACasualty Desk Adjuster
Crawford & CompanyON, CanadaMedical Office Administration
Jag Dhar MedicineOntario, CanadaApplication Engineer
AVL TSI Canada, Inc.Ontario, CAIT Desktop Support / Network Support / Help Desk / Field Engineer (Freelancer)(Hamilton)
Axiom TechnologiesCanada, OntarioPro Sales Associate - Leaside
BEHR Paint CompanyOntarioCustomer Support Analyst
N. Harris Computer Corporation - CADOntario,RemoteService Desk Support Assistant
York UniversityOntario, CanadaHousekeeper Part Time-101020
Extended Stay AmericaOntario, CALoss Prevention Representative
CAA Club GroupON, CAL2_Deskside Support
Tata Consultancy ServicesOntario, CAResponsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that can not be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents.The Tier 2 (L2) support team handles the tickets routed by L1 support or can themselves produce tickets for any issue they observe.
Level 2 generally handles break / fix, configuration issues, troubleshooting, software installations, hardware repair (including in-house repair or coordinating depot services). Tier 2 (L2) will sometimes escalate to Level 3, depending on the issue and the way the Help Desk operates.