Remote Customer support Offres d'emploi - Lacombe, AB
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Customer support • lacombe ab
Dernière mise à jour : il y a 6 heures
Alberta Blue Cross® is an Alberta based organization dedicated to delivering exceptional customer experience and community leadership.
We’re committed to providing the best health coverage to over 1...Voir plusDernière mise à jour : il y a plus de 30 jours
Location : Edmonton, Alberta, Canada.Must be able to travel to USA for training •.The Field Customer Service Engineer serves as primary customer contact on technical and service-related problems on ...Voir plusDernière mise à jour : il y a plus de 30 jours
Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...Voir plusDernière mise à jour : il y a 18 jours
The Global Software / Firmware Support Lead is responsible for driving strategic initiatives and continuous improvements across end-to-end processes for the software and firmware support organization...Voir plusDernière mise à jour : il y a plus de 30 jours
Ready for an unlimited opportunity that will change your life? Want to work from home and create a legacy for your family? Read on as we're hiring this week to start right away.Work from home, work...Voir plusDernière mise à jour : il y a plus de 30 jours
Quickbooks is a mission-driven, global financial platform company that gives everyone the opportunity to prosper.With products like TurboTax, QuickBooks and Mint, we’re using technology to build so...Voir plusDernière mise à jour : il y a plus de 30 jours
Overview : We are a rapidly growing company actively searching for dedicated and driven individuals from across North America & Canada to join us as life insurance benefits advisors in providing...Voir plusDernière mise à jour : il y a plus de 30 jours
Minimum Education Requirements : .Degree in medicine, dentistry, veterinary medicine or optometry.Consult with other medical practitioners to evaluate patients' physical and mental health.Prescribe a...Voir plusDernière mise à jour : il y a 6 heures
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.
No Customer Service Representative Agent experience needed....Voir plusDernière mise à jour : il y a plus de 30 jours
We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us as life insurance benefits advisors in providing outstanding custo...Voir plusDernière mise à jour : il y a 26 jours
Overview : We are a rapidly growing company actively searching for dedicated and driven individuals from across North America & Canada to join us as life insurance benefits advisors in providing...Voir plusDernière mise à jour : il y a 22 jours
REMOTE CUSTOMER SERVICE REPRESENTATIVE.Looking for opportunities to work for a rapidly growing company? We are looking for call center representatives to support inbound and outbound customer servi...Voir plusDernière mise à jour : il y a plus de 30 jours
Earn at Home by Taking Polls - Customer Service Representative - Data Entry Clerk - Work from Home & Part Time.We offer you the opportunity to.
At this job, you will be performing various tasks such...Voir plusDernière mise à jour : il y a 20 jours
Work From Home, Entry Level Data Entry Clerk As A Research Participant.We are looking for people who want to work remotely from home.
You'll need an Internet connection and a mobile device or comput...Voir plusDernière mise à jour : il y a plus de 30 jours
Hey there, trailblazers! If you're all about passion and the thrill of making a real impact, listen up! We're the unstoppable force known as Cayenta, a division of Harris, and we're on the hunt for...Voir plusDernière mise à jour : il y a plus de 30 jours
Are you passionate about building strong relationships with customers and ensuring their success? Do you excel in guiding clients through their journey with a product, ensuring they derive maximum ...Voir plusDernière mise à jour : il y a plus de 30 jours
Reporting to the Director, Client Care, the Manager, Client Care will be responsible for strategizing and implementing initiatives to enhance the customer journey, reduce churn, and improve overall...Voir plusDernière mise à jour : il y a plus de 30 jours
Spade is looking for a customer service representative for AIL.This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge...Voir plusDernière mise à jour : il y a plus de 30 jours
Truthfulness | Fairness | Value | Loyalty.As one of Canada's largest insurance providers, Western has more than 220 locations across Canada.
With over 2,100 team members, our actions are anchored in...Voir plusDernière mise à jour : il y a plus de 30 jours
Are you ready to join an exceptional company that offers comprehensive training, benefits, and flexible working hours all while working remotely from your home? Our ideal candidate embodies qualiti...Voir plusDernière mise à jour : il y a plus de 30 jours
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Customer Service Specialist – Customer Services Contact Centre
Alberta Blue CrossAlbertaIl y a plus de 30 jours
Salaire
15,00 $CA par heure
Type de contrat
- Temps plein
- Télétravail
Description de postePreference will be given to those with previous call centre experience. Bilingual fluency in English and French would be an asset. Handles complex inquiries independently, utilizing strong listening and problem-solving skills. Works effectively with people, maintaining pleasant telephone manner. Optimistic outlook and positive approach in a busy environment. Conducts research and analysis to determine the root of problems, and independently makes decisions on how to handle problems or unusual situations. Adjusts procedures to fit specific circumstances within contract guidelines. Assumes ownership of the position and accountability for information relayed to customers. Assesses each customer and addresses the customer’s needs effectively. Demonstrates advanced customer service skills daily.
Alberta Blue Cross® is an Alberta based organization dedicated to delivering exceptional customer experience and community leadership. We’re committed to providing the best health coverage to over 1.8 million members and take an active role in promoting wellness. We believe in what we do—and place trust in our employees to deliver our vision.
Working at Alberta Blue Cross® means having a career where you’ll be recognized for your contributions. We value diversity, encourage our employees to maintain a healthy work-life balance and provide opportunities for career growth.
OVERVIEW :
As the Customer Service Specialist, you will be working from home in a call centre environment. A wired network connection is required.
Our virtual training class start date will be January 22, 2024 , for approximately 7 weeks followed by a 2-week mentoring period. Paid training will be facilitated virtually from 9 : 30 am to 6 : 00 pm Monday to Friday. You must be able to work the assigned shift of 9 : 30 am to 6 : 00 pm Monday to Friday.
WHAT YOU WILL DO :
- Responds to telephone inquiries from members with individual and group benefit plans.
- Responds to telephone inquiries regarding general information on government-sponsored health programs.
- Follows up customer requests to ensure complete handling of the caller’s inquiry.
- Makes suggestions for ways of improving workflows and processes.
- Records and forwards customer feedback to the appropriate areas.
- Educates customers on various aspects of Blue Cross plans, programs and claiming procedures.
- Educates customers regarding our online member site and mobile app.
- Logs all calls for statistical purposes.
WHAT YOU WILL HAVE :
This position will remain open until Friday, December 15, 2023 .
Alberta Blue Cross® is an inclusive employer committed to a workplace that reflects the diversity of the communities we serve. We empower and are advocates for our employees by welcoming, respecting and valuing their unique perspectives, backgrounds, and experiences.
We offer a competitive salary and benefits package and the opportunity to work in an innovative, high-energy team-focused environment. If you have the qualifications we are looking for, please apply.