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Remote Customer care Offres d'emploi - Laval, QC

Dernière mise à jour : il y a 6 heures
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Junior Customer Success Manager (APAC) - Remote

Junior Customer Success Manager (APAC) - Remote

SumsubMontreal, Quebec, Canada
Télétravail
Temps plein
Sumsub is the one verification platform to secure the whole user journey.With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your v...Voir plusDernière mise à jour : il y a 6 heures
Work from Home Customer Service

Work from Home Customer Service

CB CanadaMontreal, Quebec, Canada
35,00 $CA par heure
Télétravail
Work from Home Customer Service.We are seeking inspired people to take part in across the country & local paid studies.Become Part Of Our Canada Market Research Panel Today.With most of our paid re...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service Representative (100% Remote)

Customer Service Representative (100% Remote)

Fuze HRMontreal, Quebec, Canada
18,50 $CA par heure
Télétravail
Work from home / Remote opportunity • •.Customer service representatives.The agents will be responsible for ensuring the satisfaction of internal and external customers, customer requests, offering alt...Voir plusDernière mise à jour : il y a plus de 30 jours
Work at Home Customer Service Rep

Work at Home Customer Service Rep

EquestMontreal, Quebec, Canada
Télétravail
Temps plein +1
Work from Home Survey Taker (Side Gig).We are looking for people who are motivated to participate in paid research across the country and local areas. Canada Market Research Panel Today.You have two...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service Agent

Customer Service Agent

Engage2ExcelRemote, Montreal , QC
18,50 $CA par heure
Télétravail
Engage2Excel is actively looking for a dynamic person to join our Contact Center Team as Customer Service Agent.The candidate must reside in Canada. We are always on the lookout for motivated team m...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Support Agent with English and Chinese

Customer Support Agent with English and Chinese

AmberMontreal, Quebec
Télétravail
At Amber, we're always on the hunt for the most talented individuals in the industry to join our team.We're dedicated to delivering top-notch service to our customers and know that our employees ar...Voir plusDernière mise à jour : il y a 12 jours
AVP, Canada Major Area Lead - Customer Excellence Group

AVP, Canada Major Area Lead - Customer Excellence Group

ServiceNowMontreal, Quebec, Canada
15,00 $CA par heure
Télétravail
Temps plein
About Customer Excellence Group at Service Now.Service Now’s worldwide Customer Excellence team is a global network of Service Now employees and partners. Our sole mission is to ensure customer succ...Voir plusDernière mise à jour : il y a 11 jours
  • Offre sponsorisée
Remote Customer Representative (Globe Life)

Remote Customer Representative (Globe Life)

HSSThe Nation / La Nation, ON, Canada
Télétravail
Temps plein
Globe Life American Income Division (part of Globe Life, a NASDAQ traded company) is looking for Benefit Representatives to help manage growing client needs and help provide both new and existing c...Voir plusDernière mise à jour : il y a 19 jours
  • Offre sponsorisée
Remote Customer Representative (Globe Life)

Remote Customer Representative (Globe Life)

Hire Standard StaffingThe Nation / La Nation, ON, Canada
Télétravail
Temps plein
Globe Life American Income Division (part of Globe Life, a NASDAQ traded company) is looking for Benefit Representatives to help manage growing client needs and help provide both new and existing c...Voir plusDernière mise à jour : il y a 19 jours
  • Offre sponsorisée
Remote Customer Representative (Globe Life)

Remote Customer Representative (Globe Life)

InsureTalent StaffingThe Nation / La Nation, ON, Canada
Télétravail
Temps plein
Globe Life American Income Division (part of Globe Life, a NASDAQ traded company) is looking for Benefit Representatives to help manage growing client needs and help provide both new and existing c...Voir plusDernière mise à jour : il y a 19 jours
  • Offre sponsorisée
Remote Hybrid Bilingual Customer Relations Specialist - Montreal

Remote Hybrid Bilingual Customer Relations Specialist - Montreal

Randstad CanadaMontréal, Quebec, CA
50 500,00 $CA par an
Télétravail
Temps plein +1
Quick Apply
Embrace a 3- 4 day work-from-home schedule and enjoy the vibrancy of our Downtown Montreal office for one day.We are looking to hire the right person to join an amazing team as a full time Bilingua...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service Supervisor - Bilingual

Customer Service Supervisor - Bilingual

Graymont LimitedQC, Remote, Canada
23,00 $CA –25,00 $CA par heure
Télétravail
Reporting to the Customer Service Manager – North America, the Customer Service Supervisor will establish and maintain a world class customer service team to deliver service excellence to Graymont’...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Success Associate, Technical Support (French bilingual)

Customer Success Associate, Technical Support (French bilingual)

Industrial Scientific CorporationRemote, Quebec, Canada
16,39 $CA –30,43 $CA par heure
Télétravail
Speech French fluently to support customers.Provide quality telephone and email support with an emphasis on customer service, technical expertise, and timeliness to both non-technical end-users as ...Voir plusDernière mise à jour : il y a plus de 30 jours
Bilingual Customer Success Specialist

Bilingual Customer Success Specialist

moozoomMontreal, QC, CA
55 000,00 $CA – 75 000,00 $CA par an
Télétravail
Temps plein
Quick Apply
Join a fast-growing EdTech company who is advancing mental health and wellness, worldwide!.If this talks to you, then read on!. Netflix-style SEL platform looking for talented and enthusiastic peopl...Voir plusDernière mise à jour : il y a 1 jour
Customer IP Solution Architect

Customer IP Solution Architect

Ciena Communications, Inc.Bldg C, Terry Fox,Ottawa,Canada
108 400,00 $CA – 173 200,00 $CA par an
Télétravail
Temps plein
Ciena is committed to our people-first philosophy.Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, well...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Success Manager

Customer Success Manager

Iron MountainRemote, QC, CA
80 000,00 $CA – 90 000,00 $CA par an
Télétravail
Temps plein
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us.Whether you’re loo...Voir plusDernière mise à jour : il y a plus de 30 jours
Junior Customer Success Manager (APAC) - Remote

Junior Customer Success Manager (APAC) - Remote

SumsubMontreal, Quebec, Canada
Il y a 6 heures
Type de contrat
  • Temps plein
  • Télétravail
Description de poste

Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.

Sumsub has over 4000 clients across the fintech, crypto, transportation, trading and gaming industries including Duolingo, Bitpanda, Wirex, Avis, Exness, Flippa, italki, Bybit, LBANK, Gett, Kaizen Gaming, and TransferGo. Our products are recognised by industry leaders like Gartner's Magic Quadrant, Forrester Wave™ and Frost Radar™.

Now we are looking for a Junior Customer Success Manager who will build, keep and improve strong connections with our customers.

What you will be doing :

  • Managing clients on all levels : technical, business, and product and help them succeed in their goals.
  • Managing and growing relationship with Key Client (stakeholders).
  • Identifying opportunities and potential challenges.
  • Providing clients with training and webinars.
  • Introducing clients to the new features and handling new feature releases.
  • Providing client feedback internally.
  • Collaborating with Sales, Solution Architects, Partners, Product Management, Legal and Marketing teams as the client’s representative.

About you :

  • Prior experience as a Customer Success Manager, Account manager in crypto, fintech or payments spheres.
  • Basic understanding of KYC will be a big plus.
  • Proficiency in Google Sheets / MS Excel.
  • Strong analytical skills and proactive approach.
  • Advanced English.
  • Advanced Chinese.
  • What We Offer :

  • Fully remote and flexible working schedule, with access to a coworking space (in some locations.
  • Working with a product that matters. Our technology helps to protect millions of users and lots of online services worldwide.
  • International project. Our team works from offices in Berlin, Limassol, London, and Miami, our customers are spread from Mexico and the USA to Hong Kong, South Korea, and Singapore.
  • 1 extra day off to celebrate your birthday.
  • 7 additional days to enjoy the Christmas & New Year holidays.
  • 7 days of sick leave (without the need for documentation).
  • Regular, fully covered team offsites to connect and collaborate.
  • Learning opportunities and support to attend industry events with the team.
  • The hiring stages : TA screening -> Hiring Manager Interview -> Test Task -> Final Interview.

    Sounds like a great opportunity for your career development? Then go ahead and apply!

    Summary

    Company name : Sumsub

    Remote job title : Junior Customer Success Manager (APAC)

    Job tags : CustomerSuccess, ClientRelations