Co Offres d'emploi - Sydney, NS

Ambassatours Gray Line is one of Canada's premier sightseeing tour companies. Based in Halifax, Nova Scotia, the company has operated land and water tours for over 30 years in Nova Scotia, New Brunswick, Prince Edward Island and Newfoundland. As an elite Gray Line provider, Ambassatours creates and delivers memorable, world caliber traveler experiences in its many destinations.An Ambassatours Tour Guide is a dynamic and immersive role that brings all the treasures, stories and rich history of Halifax to visitors from all over the world. Tour guides must be able to retain historical facts, dates, and anecdotes, and then relay that information to visitors in an entertaining, informative way. Ambassatours tour guides represent not only Ambassatours but Atlantic Canada as well.Work Hours : seasonal position from approximately April to Novemberirregular work schedules that take place over 7 days per weeka web / app-based program is used to communicate and manage shiftsno minimum guaranteed number of shifts, hours or tours.cross training in other branches of the company are available for the right candidate.ResponsibilitiesReporting to the Director Cruise Operations and Team Lead the incumbent will be responsible for : follows a pre-determined tour outlined designed by the cruise line and AGL (Ambassatours Gray Line)collects and accounts for all tickets, vouchers and admissionsaccounts for, and is responsible for, every passenger while in their charge for the duration of the time they are togetherplans and organizes routes and stops in an allotted timeframe within the parameters of the contract / tour description / direction of the MOSplays the role of a cultural ambassador·delivers historically accurate commentary and interesting tidbits of information in an entertaining fashionprovides guidance and takes control of a group while in their carereports any and all issues to the MOS / Operations Team immediatelyworks well with local tourism suppliers and other staffcomes prepared for the tour assigned with a full understanding of the requirements and how to execute themcommunicates any tour irregularities or issues immediately with the Main on SiteQualificationsQualifications : willingness to participate in and receive, on-the-job training and evaluationssuccessfully complete tour assessment and training to establish readinessreliable and continuous access to emails and a cell phone is required during working hoursability to climb and descend at least one flight of stairscontinuously walk a minimum of 1 km on varied surfaces and elevationsSkills Required : prolonged periods of public speaking and voice projection, min 1.5 hours at a timeprofessional manner and appearanceeffective communication and conflict resolution skillsstrong performance in custodial abilitiesstrong ability to time manage and be punctualability to follow assignments and instructions as deliveredenthusiasm and desire to sell Atlantic Canada as a travel destinationexcellent organizational skillsflexibility to work shifts including early mornings, evenings, holidays and weekendsexcellent oral and written communication skillsstrong observation skills, attention to detailpersonal cleanliness & aesthetics of working spacefriendly, customer-focused personalityflexibility and a willingness to rally to changing conditions like weather, traffic or delays.ability to work under considerable time pressure at timesAbout Ambassatours Gray Line Ltd.For over three decades, Ambassatours Gray Line has stood as a leader of excellence in sightseeing in Canada's East Coast, offering award winning land and water tours across Nova Scotia, New Brunswick, and Prince Edward Island. Our heart beats in Halifax, Nova Scotia, where our journey began and continues to flourish.As a distinguished Gray Line affiliate, we're not just about tours; we're about creating extraordinary experiences. Our mission is to enrich lives through exceptional journeys that leave lasting impressions. From our celebrated Harbour Hopper Tours and Boat Cruises in Halifax, to the serene beauty of Peggy's Cove and the Annapolis Valley, each experience is crafted to offer a unique perspective of Eastern Canada's charm and rich history.Our purpose is clear : To Create and Deliver Exceptional Experiences to Enrich the Lives of our Team, Customers, and Communities. This purpose echoes in every tour we conduct, every story we share, and every smile we bring to our guests' faces.Please join us in exploring the natural wonders and vibrant sea and landscapes of Eastern Canada, and discover why at Ambassatours Gray Line, we do more than just tours - we create memories that we hope will last a lifetime.Ambassatours Gray Line is proudly Rainbow Registered : Canada's national accreditation for 2SLGBTQI+ inclusive, welcoming and safer spaces for all. Learn more about this program at rainbowregistered.caAmbassatours Gray Line is proud to be an Age-Friendly Institute's Certified Age Friendly Employer (CAFE). This program is the nation's only certification program that identifies organizations committed to being the best places to work for employees aged 50+.Our PurposeTo Create Exceptional Experiences to Enrich the Lives of our Team, Customers and Communities.Our Core ValuesWe Do the Right Thing - AlwaysOur team acts with integrity and honesty and focuses on putting ourselves in the shoes of others. Our commitment to safety for our team and guests is uncompromising.We Step Up and Own ItWe empower each other to take ownership of our actions. We are accountable for ourselves, our colleagues, our clients, and our company.We Communicate Clearly and HonestlyWe're honest, transparent, and committed to doing what's best for our guests and our company. We collaborate openly in pursuit of the truth.We Work as a TeamWe are committed to building an encouraging, caring, and supportive environment. We share a responsibility to support our team members and enrich their lives.We Find a Better WayWe actively seek continuous improvement by challenging the status quo with open minds, focus, and creativity.We Exceed ExpectationsWe pursue excellence with pride, commitment, and reliability. We consistently deliver high quality work, both internally and externally.Ambassatours Gray Line is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of employment equity for all applicants and employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Ambassatours are based on business needs, job requirements and individual qualifications, regardless of age, race, colour, religion, creed, sex, sexual orientation, gender identity, gender expression, physical or mental disability, or any other of the protected characteristics as per the Human Rights act of Nova Scotia. Ambassatours will not tolerate discrimination or harassment based on any of these characteristics.Other InformationGreat pay plus tips.Perfect for the retired professional.Exceptional team of colleagues.Flexible and customizable schedule.Adventures and memories to last a lifetime.