Client relationship manager Offres d'emploi - Stratford, ON
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Client relationship manager • stratford on
Dernière mise à jour : il y a 8 heures
The Relationship Manager is the expert for his or her assigned accounts.As the voice of the client, the Relationship Manager will understand the lifecycle of current projects, key stakeholders, and...Voir plusDernière mise à jour : il y a 8 heures
Prehos is a fast-growing SaaS company specializing in clinical documentation and operational optimization for paramedic services.
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Nous recrutons actuellement un.Représentant du service à la clientèle.We are currently recruiting for a part time.Voir plusDernière mise à jour : il y a 8 jours
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Your Moneris Career - The Opportunity.You will be responsible for nurturing, managing, and growing our relationships with our partner financial institution(s).
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Baker Tilly Windsor is looking for a Client Accounting Specialist to join our BT Advantage group.With a new office located in the heart of Walkerville, we can offer a unique space to come in every ...Voir plusDernière mise à jour : il y a plus de 30 jours
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Are you a licensed Audiologist or Hearing Instrument Practitioner?.Are you looking to work within one of the strongest networks of Hearing Care Professionals in Canada?.
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Relationship Manager - MEP
Pinnacle InfotechOntario, CanadaIl y a 8 heures
Type de contrat
- Temps plein
Description de poste5+ years Architecture, Engineering, Construction industry experience with knowledge of constructability, codes, and construction ecosystem stakeholders (owners, architects, engineers, general contractors, subcontractors, and suppliers) Previous commercial construction project management experience or similar role with exposure to estimation, construction documentation, safety, quality control, materials procurement, obtaining permits & licenses, site inspections, and project schedules Proficiency in BIM technology. Revit and Navisworks Manage are the most used tools. Experience with BIM 360, Evolve, Revizto, Procore, Dynamo is desirable Experience in a global work environment
About the Position
The Relationship Manager is the expert for his or her assigned accounts. As the voice of the client, the Relationship Manager will understand the lifecycle of current projects, key stakeholders, and clients’ logistical needs. The incumbent will successfully communicate with internal Production and Business Development teams to align resources for optimal execution. The Relationship Manager is responsible for nurturing the business relationship to optimize retention, satisfaction, and engagement with the brand.
As a Relationship Manager
Onboard new clients to Pinnacle : This includes attending kick off meetings, familiarizing new clients with Pinnacle processes, documentation, and service standards, and communicating client priorities within Pinnacle teams
- Support the Production team : Act as the subject matter expert to the India Production team on matters of trade or Canada construction standards. The Relationship Manager will intervene when there is a quality or customer satisfaction concern. Successful resolution requires fluency in construction standards & practices, materials, BIM technology, codes & regulations, fabrication, and Mechanical, Engineering, Plumbing trade experience.
- Represent Pinnacle Infotech : To ensure optimal success for clients, the Relationship Manager will be well versed in Pinnacle service offerings and be positioned to augment the volume of work with cross selling, upselling, or referrals. The Relationship Manager will visit each client on a quarterly basis with the intention of finding new ways to deliver value to the client. In the capacity of a brand ambassador, the Relationship Manager may also represent Pinnacle at various industry events or conduct presentations to clients, prospects, and the broader AEC community
- Contribute to a knowledge database : The Relationship Manager will leverage knowledge about each assigned client’s organizational structure, services, business growth objectives and scope of work to enrich the data in our Customer Relationship Management Database for leadership & Business Development teams.
- Ensure smooth account management : The Relationship Manager will address any business matters on accounts such as delinquent payments, RFPs / proposal submissions, contractual changes, terms & conditions of service
- Offboard clients ensuring adequate documentation, data maintenance, and records are complete
To be successful in this position the following requirements are strongly preferred