Centre %C3%A9questre Offres d'emploi - Leduc, AB
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Alberta Blue Cross® is an Alberta based organization dedicated to delivering exceptional customer experience and community leadership.
We’re committed to providing the best health coverage to over 1...Voir plusDernière mise à jour : il y a plus de 30 jours
The Director, Indigenous and Diversity Engagement is accountable for the planning, designing, executing and supporting the implementation of Indigenous, inclusion, diversity, equity and access init...Voir plusDernière mise à jour : il y a 2 jours
Do you want to be part of Beaumont’s most-exciting place to work in the City? The Beaumont Sport & Recreation Centre (BSRC) is looking for Casual Skate Monitors to join our growing team! ...Voir plusDernière mise à jour : il y a plus de 30 jours
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mso-style-priority : 99;mso-style-parent : "";mso-padding-alt : 0in 5.Correctional Pe...Voir plusDernière mise à jour : il y a plus de 30 jours
Make a meaningful impact by supporting the mental health and well-being of the ‘Na̱mǥis First Nation community.Earn a competitive salary of $66,048-$77,532, with employer-covered benefits, pension ...Voir plusDernière mise à jour : il y a 13 jours
Due to the busy schedule at the Neerlandia Co-op Service Center we are looking to grow our team and add another Automotive Technician.
The Automotive Technician is responsible for repairs and preven...Voir plusDernière mise à jour : il y a plus de 30 jours
Secondary (high) school graduation certificate.Bathe, diaper and feed infants and toddlers.Assist early childhood educators in carrying out programs that promote the physical, cognitive, emotional ...Voir plusDernière mise à jour : il y a plus de 30 jours
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Develop and implement child-care programs that support and promote the physical, cognitive, emotional and social development of children.
Lead activities by telling or reading stories, teaching song...Voir plusDernière mise à jour : il y a plus de 30 jours
Be a part of building a stronger, safer workforce!.As the national safety association for the oil and gas industry we advocate for worker health and safety.
Everything we do is guided by our behavio...Voir plusDernière mise à jour : il y a 20 jours
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Establish and implement policies and procedures....Voir plusDernière mise à jour : il y a plus de 30 jours
Programming Manager Position Summary : The Programming Manager is accountable for and to the organization and responsible for the specific programs including but not limited to, ensuring the healing...Voir plusDernière mise à jour : il y a plus de 30 jours
Posting DOT25002 Teacher : Learning Assistance CentreProbationary - August 26, 2024 - June 27, 2025 Location To Be DeterminedFTE 1.
Start Date August 26, 2024Closing Date Open Until Filled Requiremen...Voir plusDernière mise à jour : il y a plus de 30 jours
As the Warehouse Supervisor, you will oversee that all warehouse operations are conducted in a safe, secure, and efficient manner in compliance will all local Health and Safety regulations and comp...Voir plusDernière mise à jour : il y a plus de 30 jours
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Customer Service Specialist – Customer Services Contact Centre
Alberta Blue CrossAlbertaIl y a plus de 30 jours
Salaire
15,00 $CA par heure
Type de contrat
- Temps plein
- Télétravail
Description de postePreference will be given to those with previous call centre experience. Bilingual fluency in English and French would be an asset. Handles complex inquiries independently, utilizing strong listening and problem-solving skills. Works effectively with people, maintaining pleasant telephone manner. Optimistic outlook and positive approach in a busy environment. Conducts research and analysis to determine the root of problems, and independently makes decisions on how to handle problems or unusual situations. Adjusts procedures to fit specific circumstances within contract guidelines. Assumes ownership of the position and accountability for information relayed to customers. Assesses each customer and addresses the customer’s needs effectively. Demonstrates advanced customer service skills daily.
Alberta Blue Cross® is an Alberta based organization dedicated to delivering exceptional customer experience and community leadership. We’re committed to providing the best health coverage to over 1.8 million members and take an active role in promoting wellness. We believe in what we do—and place trust in our employees to deliver our vision.
Working at Alberta Blue Cross® means having a career where you’ll be recognized for your contributions. We value diversity, encourage our employees to maintain a healthy work-life balance and provide opportunities for career growth.
OVERVIEW :
As the Customer Service Specialist, you will be working from home in a call centre environment. A wired network connection is required.
Our virtual training class start date will be January 22, 2024 , for approximately 7 weeks followed by a 2-week mentoring period. Paid training will be facilitated virtually from 9 : 30 am to 6 : 00 pm Monday to Friday. You must be able to work the assigned shift of 9 : 30 am to 6 : 00 pm Monday to Friday.
WHAT YOU WILL DO :
- Responds to telephone inquiries from members with individual and group benefit plans.
- Responds to telephone inquiries regarding general information on government-sponsored health programs.
- Follows up customer requests to ensure complete handling of the caller’s inquiry.
- Makes suggestions for ways of improving workflows and processes.
- Records and forwards customer feedback to the appropriate areas.
- Educates customers on various aspects of Blue Cross plans, programs and claiming procedures.
- Educates customers regarding our online member site and mobile app.
- Logs all calls for statistical purposes.
WHAT YOU WILL HAVE :
This position will remain open until Friday, December 15, 2023 .
Alberta Blue Cross® is an inclusive employer committed to a workplace that reflects the diversity of the communities we serve. We empower and are advocates for our employees by welcoming, respecting and valuing their unique perspectives, backgrounds, and experiences.
We offer a competitive salary and benefits package and the opportunity to work in an innovative, high-energy team-focused environment. If you have the qualifications we are looking for, please apply.