Center Offres d'emploi - Chambly, QC
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Center • chambly qc
Team Leader, HR Contact Center
Cogir ImmobilierBrossard- Offre sponsorisée
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ClubshopBrossard, QuebecHuman Resources Business Partner – DC Operations
Le Groupe MasterSaint-Bruno-de-Montarville- Offre sponsorisée
Mechanical Engineer / Designer, Interiors Development Center (CDS Interiors)
AlstomSaint-Bruno, QC, Canada- Offre sponsorisée
Human Resources Business Partner – DC Operations- EN
MasterSaint-Bruno-de-Montarville, Montérégie, CanadaTeam Leader, HR Contact Center
Cogir ImmobilierBrossard- Temps plein
- Permanent
Location Name : Cogir (Siège social) Location City : Brossard Job Status : Permanent : Full Time Job Schedule : Day time Hours per week : 40
Purpose of the position
We are currently looking for a Team Leader, HR Contact Center, to join our payroll and human resources team in Brossard. This person must be dynamic, focused and have excellent customer service skills. We offer a flexible environment and opportunities for growth. Specifically, your daily life with us will look like :
- Act as the first point of contact and support for businesses under management regarding matters related to payroll, benefits and the Employer D payroll processing system;
- Be a central point of contact and front-line support for businesses under management;
- Manage cases (tickets) via Zendesk;
- Answer calls or voicemails from companies under management through the central HR shared services IVR toll-free number;
- Process new hires, terminations and position changes in Employer D;
- Enter data into the benefit provider group database;
- Maintain employee information in the database and ensure it is up to date;
- Complete registrations and follow up on terminations of employment regarding social benefits;
- Ensure that the team has the tools and resources necessary to accomplish its tasks;
- Manage all files and calls to meet our customer service standards;
- The Team Lead is responsible for managing the performance of the HR Shared Services Support team;
- Other tasks will be entrusted to him.
The ideal person has :
Required qualifications :
What will you be offered :
COGIR Real Estate promotes access to equality in employment. Thank you for your interest in COGIR Real Estate, candidates selected for an interview will be contacted as soon as possible.