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Bi developer Offres d'emploi - Hamilton, ON

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Bi developer • hamilton on

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Call Center & Contact Center Professionals

Hire Resolve.comHamilton, ON, CA
Temps pleinTemps plein
Quick Apply

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals.WFM), customer experience (CX), and performance optimisation—with.Senior Manag... Voir plus

Sr. Advisor, Product Management

TransUnion LLCBurlington, Canada
131 000,00 $CA – 182 000,00 $CA par an131 000,00 $CA – 182 000,00 $CA par an
Temps pleinTemps plein

This role sits at the intersection of data, risk, and user experience, requiring deep collaboration with technology, data partnerships, sales, marketing, operations, legal, and go-to-market teams.T... Voir plus

Supervisor - Security

AFIMAC CanadaHamilton, Ontario, CA
25,00 $CA par heure25,00 $CA par heure
Temps pleinTemps plein

AFIMAC Canada is seeking experienced Supervisors for upcoming assignments related to labour disruptions, organized protests and man made crisis/disasters.This position will require you to work 12 h... Voir plus

Software Developer

LiburdiHamilton, ON, ca
Temps pleinTemps plein

We are currently seeking a full-time Software Developer to design, build, test, and maintain software solutions throughout their full lifecycle while directly collaborating with customers to gather... Voir plus

Software Developer, Platform & AI Solutions

Laurentian BankBurlington, Ontario, Canada
Temps pleinTemps plein

With Northpoint's foundation and reputation in the industry built, Laurentian Bank, which has been in business for over 170 years, acquired Northpoint Commercial Finance in 2017.With over $45 billi... Voir plus

Kate looking for a babysitter or nanny in Hamilton

SitlyHamilton, CA
Temps partielTemps partiel

We have a daughter 3 years old.We are looking for someone to watch our daughter for bi weekly date nights, and weekly Sunday afternoons.Our daughter is very energetic, goofy and loves to dance, col... Voir plus

Quality Inspection Coordinator

American Iron and MetalHamilton, Ontario, Canada
Temps pleinTemps plein

We are currently seeking a dedicated Inspector to join our Ferrous team.Monday-Friday, on a rotating bi-weekly shift basis of 6:30am-3pm and 12:30pm-9pm.This position requires strong attention to d... Voir plus

Business Systems Developer

Grantek Systems IntegrationBurlington, Ontario, Canada
Temps pleinTemps plein

IT, Platform Engineering, Data & Analytics, and Business Process teams to deliver secure, scalable, and efficient internal digital solutions.Develop, enhance, and maintain internal business app... Voir plus

Sr. Specialist - Embedded Software Developer

L3Harris TechnologiesWaterdown, Ontario
102 000,00 $CA – 152 000,00 $CA par an102 000,00 $CA – 152 000,00 $CA par an
Temps pleinTemps plein

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do.Our employees are unified in a shared dedication to our customers’ mission and quest ... Voir plus

Housekeeper Wanted - House Cleaner Wanted In Hamilton, Ontario $25.00 Hourly Pay For Exceptional

Housekeeper.comHamilton, Ontario, Canada
25,00 $CA par heure25,00 $CA par heure

Hello! I’m Abby, a homeowner in Hamilton, Ontario, and I’m looking for a reliable, detail-oriented housekeeper to help maintain our home on a bi-weekly basis.I’m looking for someone who takes pride... Voir plus

 • Offre sponsorisée

Snow Removal Labourer

CSL GroupAncaster, ON, Canada
20,00 $CA –25,00 $CA par heure20,00 $CA –25,00 $CA par heure
Temps pleinTemps plein
Quick Apply

The Role: Snow Removal / Snow Labourer / Sidewalk Snow Removal / General Labour.Earn $20–$25/hr + Guaranteed Pay Options*.Paid bi-weekly (role starts November 15th, 2026).At CSL, we take snow serio... Voir plus

Registered Occupational Therapist

Arvan Rehab GroupHamilton, Ontario, Canada
Temps partielTemps partiel
Quick Apply

We are currently looking for an Occupational Therapist for a Long Term Care home client in.The Occupational Therapist will work closely with residents to help improve their activities of daily livi... Voir plus

Personal Support Worker

Senior Helpers of BurlingtonBurlington, ON, CA
Temps partielTemps partiel

Senior Helpers Burlington is seeking a compassionate and dedicated Personal Support Worker to join our team.In this role, you will provide essential care and support to seniors in the Burlington, O... Voir plus

Software Developer – Senior - MSON #2

Compu-Vision Consulting Inc.Hamilton, Ontario, Canada

We are seeking an experienced Senior Software Developer to design, develop, integrate, and maintain complex software applications and data-driven solutions.The candidate will be responsible for imp... Voir plus

Experienced Line Cook

GameTime SocialBurlington, Ontario, Canada
19,00 $CA par heure19,00 $CA par heure
Temps plein, Temps partielTemps plein, Temps partiel
Quick Apply

We're Hiring! Experienced Line Cooks Wanted.Full-Time & Part-Time Positions Available.Come Cook Up Some Fun at GameTime Social.Got knife skills sharper than your wit? Love whipping up scratch-made ... Voir plus

Software Developer

Evertz Microsystems LimitedBurlington, ON, CA
85 000,00 $CA – 105 000,00 $CA par an85 000,00 $CA – 105 000,00 $CA par an
Quick Apply

We're looking for a self-driven engineer to join a highly technical team building state-of-the-art technology for a fast-moving, evolving product.This role spans dozens of disciplines, vendors, and... Voir plus

Senior Java Developer (with LLM expertise)

MiratechHamilton, Ontario, Canada
Temps pleinTemps plein

Senior Java Developer with LLM expertise.This role bridges high-scale microservices architecture with GenAI.You will help the bank build scalable, resilient, API-driven ecosystems that embed LLMs, ... Voir plus

Financial Controller

Liebherr GroupBurlington, ON, CA
Temps pleinTemps plein

The Financial Controller is the primary business partner leading the financial reporting, forecasting, and compliance requirements of Liebherr-Canada Ltd.The key responsibilities include full-cycle... Voir plus

Call Center & Contact Center Professionals

Call Center & Contact Center Professionals

Hire Resolve.comHamilton, ON, CA
Il y a plus de 30 jours
Type de contrat
  • Temps plein
  • Quick Apply
Description de poste

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM), customer experience (CX), and performance optimisation—with progression toward senior leadership roles (Senior Manager, Head of Contact Centre, and Director-level positions).

Key Responsibilities

  • Lead and optimise day-to-day contact centre operations across voice, email, chat, and digital channels
  • Manage team leaders/supervisors and drive performance through coaching, KPIs, and structured scorecards
  • Improve customer experience outcomes (CSAT, NPS, first contact resolution) while balancing efficiency and service levels
  • Partner with WFM to manage forecasting, scheduling, real-time adherence, occupancy, and capacity planning
  • Implement QA frameworks, calibration routines, and root-cause analysis to improve consistency and compliance
  • Oversee onboarding, training, and knowledge management to maintain service readiness and quality standards
  • Deliver performance reporting (AHT, ASA, abandonment, conversion, complaints, attrition) with actionable improvement plans
  • Support contact centre technology adoption (CRM, CCaaS/telephony platforms, diallers, QA tools, analytics/BI reporting)
  • Ensure appropriate privacy and data-handling practices aligned with PIPEDA (and provincial equivalents where applicable)
  • Promote a safe workplace aligned with applicable health and safety expectations (province/territory dependent)

Requirements

  • Education/qualifications: Secondary school completion typically required; college diploma or bachelor’s degree (Business, Communications, Operations, Analytics, or related) is an asset. Equivalent experience is considered
  • Experience: Typically 6–12+ years in call centre/contact centre environments, including 3–6+ years in leadership or specialist ownership (Team Lead, Contact Centre Manager, Operations Manager, WFM/QA/Training Manager, Senior Manager)
  • Core capabilities:
    • People leadership, coaching, performance management, and change delivery
    • KPI-led operations management and continuous improvement (Lean/Six Sigma exposure is beneficial)
    • WFM fundamentals (forecasting, scheduling, real-time management, adherence)
    • Quality assurance, training design, escalation/complaints management, and CX improvement
    • Strong stakeholder management across Operations, IT, Compliance, Sales, and HR
  • Systems/tools (varies by role): CRM and case management (e.g., Salesforce, Zendesk, ServiceNow), CCaaS/telephony platforms, diallers, WFM tools, QA platforms, and reporting (Excel/Google Sheets; BI tools)

Benefits

  • Extended Healthcare Plan (Medical, Disability, Dental & Vision)
  • RPP - Group RRSP
  • Group Life - AD&D - Critical Illness Insurance
  • Paid Time Off Benefits
  • Training & Development