- Recherche d'emploi
- Strathroy, ON
- bank teller
Bank teller Offres d'emploi - Strathroy, ON
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Bank teller • strathroy on
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The Customer Relationship Contact Centre (CRCC) Representative responds to a wide range of telephone inquiries from Canadian Tire Bank Triangle MasterCard members in an effective and courteous manner, while driving an exceptional customer experience. CRCC Representatives receive a diverse set of call types which require the ability to quickly adapt to a fast pace and ever-changing environment. Most customer inquiries are a result of customer credit card usage, statement receipt and marketing programs.
This is a Part-Time English speaking role. Applicants will not be required to speak French
What you’ll do
- Protect the integrity and security of customer account information
- Apply technical / product / process knowledge within varied situations
- Shape a positive customer perception of Canadian Tire
- Build customer confidence in our ability to provide service
- Maintain accurate customer information
- Develop effective relationships to contribute to a positive work environment
- Understand and service customer needs - "owns the moment"
- Look for ways and apply new ideas to keep Customers for Life
- Take opportunity to provide customers with relevant products & services
- Take responsibility for continuous learning and development
Who you are
Our current department hours of operation are :
8 : 00am – 8 : 00pm, Monday to Friday,
8 : 00am – 6 : 00pm Saturday and Sunday.
Your scheduled shifts will vary according to business needs and the individual's given available time frames. Availability requirements range between days, evenings and weekends.
As a condition of employment, this position is subject to the successful completion of the following pre-employment conditions :