Education

• Secondary (high) school graduation certificate

Work setting

• Retail / wholesale establishment / distribution centre

Budgetary responsibility

• 0 - $100,000

Tasks

• Coordinate the flow of information within the team
• Open and distribute mail and other materials
• Record and prepare minutes of meetings, seminars and conferences
• Determine and establish office procedures and routines
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Order office supplies and maintain inventory
• Arrange travel, related itineraries and make reservations
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Provide customer service
• Maintain and manage digital database

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS PowerPoint
• MS Word

Transportation / travel information

• Own transportation

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Attention to detail
• Repetitive tasks

Personal suitability

• Ability to multitask
• Excellent oral communication
• Organized
• Team player
• Accurate
• Client focus
• Time management

Experience

• 1 year to less than 2 years

Support for newcomers and refugees

• Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)
• Offers mentorship programs that pair newcomers and / or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and / or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth