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The Amazon Logistics Coordinator will work within our Logistics / Operations team to manage all logistics aspects for Amazon and be a central point of contact for the Amazon sales operations team. They will also be responsible for several smaller accounts requiring the same responsibilities and attention. They will be responsible for being a liaison with customers, manufacturers, freight forwarders, 3PL, and internal teams for the Amazon account. This person will help to track and calendar the flow of merchandise for Amazon and work to update internal teams.
RESPONSIBILITIES :
Coordinating shipment from factory / cargo launch
Coordinate Amazon compliance documents with engineering team
Managing forwarder / vessel / fleet booking
Act as main point of contact for sales team and clients to gather customer / vendor requirements and customer orders
Maintain trackers, logs, and systems for orders, inventory, etc.
Compile data and reports for customers and senior management on a consistent basis
Coordinate shipment of merchandise with manufacturers, freight forwarders and shipment carriers, as well as preparing appropriate documentation
Coordinating the day-to-day shipping and administrative tasks necessary for ensuring the successful / timely production, transportation and delivery of merchandise
Frequent communication and follow-up with multiple forwarders / carriers and customs broker to ensure shipping / customs clearance / delivery is on track
Frequent communication with different departments as necessary to advise status of shipments
Ensure customer compliance (based on customer ship guides) to avoid chargebacks / delays
Expect extra follow-up with factories / forwarders / delivery DCs if / when POs were shipped incorrectly
Data Entry : Make sure to properly record status of all shipments in real time
QUALIFICATIONS :
1-3 years experience in operations, logistics and / or account coordination in a consumer driven business
Proficiency in Microsoft office, inventory management systems and sales systems
Knowledge of customs, particularly the Canadian and American Border agencies a plus
Strong analytical and organizational skills, with a proven track record multi-tasking in a dynamic and fast-paced environment
Excellent verbal and written communication skills
Pro-active self-starter, disciplined, solution-oriented with a strong attention to detail
Bachelor’s degree or secondary degree a plus
Full-time position with a competitive salary and comprehensive benefits program, including hybrid work schedule, extended medical / dental / vision, RRSP plus company match, EAP, discount program, holidays and Summer Fridays.