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Dernière mise à jour : il y a 1 jour
Be an ambassador for our brand as a Reservation Agent, where the engaging and anticipative service you provide over the telephone will make our guests feel valued and reflect the exceptional hotel ...Voir plusDernière mise à jour : il y a 11 jours
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Reservation Agent
FAIRMONTJasper, Alberta, CanadaIl y a 11 jours
Salaire
19,54 $CA par heure
Description de posteMinimum 1 year Front Office, Reservations or Sales experience required. Must possess professional telephone etiquette and have an excellent command of the English language. Must be flexible with shift start / end times and available to work both weekdays and weekends, depending on operational needs. Typing skills, approximately 40 words per minute. Property Manager (Opera), and Microsoft Office applications experience an asset Subsidized staff accommodation provided Complimentary meal in our staff cafeteria each shift Access to Employee Travel Program Discounts on hotel Food & Beverage, Spa and Golf Memberships
Job Description
Starting Rate of Pay : $19.54 / hr CAD
Be an ambassador for our brand as a Reservation Agent, where the engaging and anticipative service you provide over the telephone will make our guests feel valued and reflect the exceptional hotel experience to come. In this role you will support the hotel by :
- Respond to all Room Reservation, Rate Offering and Hotel Information inquiries promptly and professionally via telephone, fax and / or E-mail.
- Reserve hotel accommodations for guests in the Leisure, Business Travel, Convention / Association, Corporate Meetings and Wholesale (FIT & IMM) market segments.
- Accurately record all required reservation information in the Central Reservations System and / or the Opera Property Management System (PMS).
- Drive the hotel’s upsell program by consistently offering best suitable room types according to guest needs and maximizing hotel revenue and earn incentive in accordance with company’s standards
- Other duties as assigned
Qualifications
Your Skills & Qualifications :
Job Perks & Benefits :
Additional Information
Visa Requirements : Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY : You can find out more about life working at Fairmont Jasper Park Lodge - Jasper Park Lodge | Fairmont Mountain Meetings | (fairmontmtnjobs.com)
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https : / / careers.accor.com / Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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