- Recherche d'emploi
- Oromocto, NB
- agent de recouvrement
Agent de recouvrement Offres d'emploi - Oromocto, NB
Open Loop Disputes Agent I - Miramichi
Blackhawk NetworkNB, CANTECHNICIEN DE CHANTIER
Béton ProvincialNouveau-BrunswickCoordonnateur de projets
BergerNew Brunswick, Canada- Offre sponsorisée
ASSOCIÉ(E) À L’AIRE DE STATIONNEMENT
The Home Depot CanadaFredericton, NB, CanadaConseiller(ère) en Gestion de projet et mobilisation de ressources
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IO Solutions Contact CenterFredericton, Nouveau-Brunswick, CanadaInsurance Account Representative
Berni Williams Insurance and Financial Services Inc.Fredericton, New Brunswick, CanadaAuxiliaire de santé communautaire
Canadian Red CrossCAN - NB - Bathurst District OfficeGardien de Prisonier au poste de GRC, Tracadie- Caraquet- Neguac, NB
Commissionaires CanadaX, New BrunswickAgent de contrôle préembarquement bilingue
GardaWorldFredericton, Nouveau-BrunswickNew Outside Mortgage Agent / Broker
8Twelve MortgageFredericton, NB, CA- Offre sponsorisée
Remote Insurance Agent
SKW OrganizationFredericton, NB, Canada- Offre sponsorisée
Part-Time Focus Group Participant - Cell Phones
ApexFocusGroupFredericton, NB, CanadaBilingual Technical Support Agent
CB CanadaNew Brunswick, CanadaGrill Hero - Call Centre Agent
Grill HeroFredericton, New Brunswick, CanadaRemote Contact Centre Agent : Indigenous Class Action Administration Projects
DeloitteFredericton, NB- Offre sponsorisée
Spécialist de service a la clientele bilingue
Hinduja Global SolutionsOromocto, New Brunswick, CanadaOpen Loop Disputes Agent I - Miramichi
Blackhawk NetworkNB, CAN- Temps partiel
Overview
Responsible for providing a full range of customer services. Follows processes to ensure customer service needs are met with speed and accuracy and customer service issues are resolved. Responds to customer inquiries and / or problems. Researches and resolves questions and problems, maintains records and communicates resolution and / or status to customer.
Responsibilities :
1. Respond promptly and professionally to customer inquiries via phone, email, or chat.
2. Handle and resolve customer complaints or concerns in a calm and courteous manner.
3. Provide accurate information about products, services, and company policies to customers.
4. Collaborate with other departments to address and resolve customer issues.
5. Maintain a thorough understanding of products and services to effectively assist customers.
6. Keep detailed records of customer interactions and transactions.
7. Identify and escalate priority issues to the appropriate channels.
8. Proactively seek opportunities to improve customer experience and satisfaction.
9. Stay informed about company updates to better assist customers.
Qualifications :
- Previous experience in customer service or a related field is preferred.
Excellent communication skills, both verbal and written.
Proficient in using systems, and basic computer applications.
Detail-oriented with strong organizational skills.
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