Action Offres d'emploi - Estevan, SK

Client Information Officer-EMP000948Employment Type : Permanent Full-time

Location(s)

SK-South East-Estevan

Ministry

089 Immigration and Career TrainingSalary Range : $24.107-$30.214HourlyGrade : SGEU.06.

The Ministry of Immigration and Career Training is an exciting workplace that recognizes and empowers its people, promotes continuous learning and improvement, and provides value for our clients. We offer dynamic and challenging work for talented individuals in an environment that supports innovation, creativity and diversity.

The Mission of the Ministry of Immigration and Career Training is to develop, attract and retain a skilled workforce that supports investment and economic growth in Saskatchewan and helps citizens realize their full potential. It takes great people working together as a team in order to make this happen. Our core values include providing exceptional customer service, treating others with respect, acting with integrity and upholding our commitment to excellence and innovation as a team. Our team demonstrates these values in our daily behaviours.

The Opportunity

The Career Services Branch is seeking a client-focused individual to provide support for the delivery of programs and services throughout the province with the position housed in the Saskjobs Career Services Centre in Estevan. Career Information Officers are skilled individuals with a strong background in career and employment services and adult training methods to help provide access to education, employment and training opportunities to a wide variety of individuals in order to increase their self-sufficiency.

Reporting to the Career Development Services Manager, your responsibilities will include providing the following services by telephone, email, virtually and in person :

• Managing calls and emails through the provincial call center phone line;
• Interviewing clients to determine their needs and refer them to appropriate resources;
• Providing information on training and income support programs, and assisting clients with multimedia self-help tools;
• Planning, developing, facilitating and delivering workshops, and presentations and providing information to help clients develop their job search skills, prepare resumes and interview techniques;
• Having expertise in data entry to verify and enter client registrations; and
• A proactive attitude towards technology.

Our candidate of choice will :

Typically, you would have obtained the knowledge and experience required to achieve the above through post-secondary training in the social sciences and / or have experience providing services that assist clients as they access training and employment programs, career resources and job search information and resources. Extensive knowledge of computer hardware and software processing applications and operation systems is a requirement for this position. Extensive knowledge of computer hardware and software processing applications and operation systems is a requirement for this position.

Candidates must clearly demonstrate in their cover letter and resume where and how they have acquired the knowledge and abilities. This information will be used for screening purposes.

What We Offer

As part of the Saskatchewan Public Service, the Ministry of Immigration and Career Training will provide you with :

Preference will be given to qualified equity group members who self-declare in this online application, as identified in "diversity groups" belowDiversity Groups : Aboriginal persons, Persons with disabilitiesHours of Work : A - SGEU Office 36 - one day off every two weeks

Number of Openings

Closing Date

Jul 20, 2024, 1 : 59 : 00 AM