- Recherche d'emploi
- Cole Harbour, NS
- academic advisor
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Implementation Advisor
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Why Opus?
Our diverse team can be found across Bermuda, Canada, Ireland, Mauritius, Philippines and the USA and we are well adapted to working from home and embrace the remote lifestyle. We also retain office space in each location for hybrid work options and in-person collaborations. Individuals looking for a challenging, collaborative atmosphere will find their ambition well-rewarded.
We are also proud to be Great Place to Work® certified in Canada, Philippines, Mauritius, Ireland and USA.
As an Implementation Advisor, you will play an important role in guiding clients through the implementation process. You will oversee each new client onboarding as a project, monitoring progress to ensure timely milestone completions and escalating to appropriate stakeholders when needed. You will also coordinate client meetings and collaborate with cross-functional teams to support a seamless transition from sales to operations. This role is ideal for someone with strong organizational skills, attention to detail, and a passion for delivering excellent client service.
Key Responsibilities :
Project Milestone Management :
- Monitor project milestones for accuracy and timely completion.
- Track progress, identify risks, and take proactive actions to mitigate delays.
Client Engagement & Communication :
System Setup & Configuration :
Client Introduction & Onboarding :
Kickoff & Progress Calls :
Reporting & Risk Management :
Team & Cross-Functional Collaboration :
Handoff & Transition to Operations :
Required Skills & Qualifications :