Academic administrator Offres d'emploi - Waterloo, ON
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Academic administrator • waterloo on
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Recrute ActionWaterloo, Ontario, CanadaBenefits Administrator
Our client in the insurance industry is seeking a skilled professional to support their Global Health and Wellbeing Team. This role focuses on benefits administration in the U.S. and requires strong process management and customer service experience. The successful candidate will work closely with internal teams outsourced vendors and plan participants to ensure smooth operations compliance and continuous improvement in benefits processes.
What is in it for you :
Hourly salary of $21.97.
12month contract with the potential for permanent employment.
Fulltime position : 37.50 hours per week.
Weekday schedule from 8 am to 4 pm or 9 am to 5 pm.
Hybrid work : 3 office days from Tuesday to Thursday.
Opportunity to work in a dynamic and professional environment.
Join a passionate and inclusive team of professionals.
Responsibilities :
Manage daytoday processes related to U.S. benefits reimbursement programs.
Review validate and resolve member claim submissions.
Act as a point of contact for payrollrelated inquiries adjustments and audits.
Initiate monthly funding requests to ensure timely employee reimbursements.
Respond to AskHR inquiries in a timely manner.
Coordinate with outsourced benefits administration vendors to resolve member issues.
Complete data reports to support compliance requests and vendor processes.
Assist with adhoc benefits projects as part of the Global Health and Wellbeing Team.
Continuously improve knowledge of benefits operations and apply it to ongoing work.
Participate in testing process improvements and new benefit implementations before launch.
What you will need to succeed :
Postsecondary education preferred or equivalent work experience.
2 years of experience in benefits administration (nice to have).
Previous experience in customer service or administrative roles.
Experience utilizing data and researching issues.
Strong process management and relationshipbuilding skills.
Proficiency with Microsoft applications.
Experience with Workday (nice to have).
Ability to multitask and manage time effectively in a highvolume environment.
Strong attention to detail and ability to prioritize competing deadlines.
Excellent communication skills in a professional environment.
Adaptability and problemsolving skills.
Selfmotivated with a willingness to learn and take initiative.
Why Recruit Action
Recruit Action (agency permit : AP2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.
MFCJP
Key Skills
Sales Experience,Microsoft Office,Customer Service,Communication skills,Microsoft Outlook,Microsoft Word,Business Management,Benefits Administration,Microsoft Excel,Insurance Sales,Customer relationship management,Human Resources
Employment Type : Full Time
Vacancy : 1
Monthly Salary Salary : $ 21 - 21