Technical Service Associate

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• Technical Service Associate
• locationsMarkham, ON, CAN time typeFull time posted onPosted Today job requisition idR25\_0000001263 Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
• Brown & Brown
• is Seeking a
• Technical Service Associate
• to join our growing team in
• Markham, Ontario
• .Achieve client satisfaction by providing technical support to the account management team and other members of the department to drive the delivery of exceptional customer service.
• How You Will Contribute
• Responsible for the day-to-day administrative tasks dedicated to a book of business, including but not limited to reviewing policies, billing notices, processing policies / endorsements, invoicing, issuance of certificates of insurance, and auto ID cards.
• Build courteous and successful relationships with team, vendors and carriers to improve client retention.
• Assist in the renewal process for all assigned clients as directed; including ordering updated loss information, obtaining updated information, documenting renewal applications, and preparing marketing materials and binders.
• Record renewal, sales, and insurance operations compliance documents into the agency management database, as directed.
• Follow brokerage guidelines, policies and procedures.
• Promote teamwork, support, knowledge sharing and a positive attitude in the department and office.
• Participate in training opportunities to remain current on industry information, new product development, legislation, coverages, and technology including professional development and continuing education required for valid licensing.
• All other duties as assigned.
• Skills & Experience to Be Successful
• 1+ years’ experience in the insurance industry, or a related field.
• Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, Power Point. Able to create, edit, and merge letters, spreadsheets, labels, etc.
• Proficient knowledge use of office equipment (including but not limited to copy machines, printers, faxes, etc.)
• College Degree in a business-related field. (preferred)
• Willingness to obtain RIBO license (preferred)#LI-HO1
• The Power to Be Yourself
• We are an Equal Opportunity Employer. Brown & Brown is committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE : BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.” While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.

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