Credit & Collections Specialist(English and Spanish required)Fuze HR Solutions Inc. • Montreal, QC, Canada
Credit & Collections Specialist(English and Spanish required)
Fuze HR Solutions Inc. • Montreal, QC, Canada
30+ days ago
Job type
- Full-time
Job description
Job Description
Job Description
Role: Credit & Collections Specialist
Contract Term: Through December 31, 2026
Location: Downtown Montreal
Work Model: Hybrid (2 days remote, 3 days in-office)
Compensation: $22/hour
Contract Term: Through December 31, 2026
Location: Downtown Montreal
Work Model: Hybrid (2 days remote, 3 days in-office)
Compensation: $22/hour
Role Summary
We are looking for an experienced Credit & Collections Specialist to support global accounts receivable activities. This role requires a strong analytical mindset, clear and professional communication, and a client-focused approach to drive on-time payments, address account issues, and foster positive customer relationships.
Key Responsibilities
- Oversee collection activities for both high-value/low-volume and low-value/high-volume accounts in line with agreed payment terms.
- Achieve or surpass collection KPIs and performance benchmarks.
- Review customer accounts and invoices to confirm accuracy and completeness.
- Investigate and resolve billing issues by working closely with customers and internal stakeholders.
- Accurately log customer payments, follow-ups, and collection activity within internal systems.
- Ensure all account actions and communications are properly documented and retained.
- Generate and distribute customer statements, reminders, and collection reports to stakeholders.
- Partner with global teams to streamline and enhance collection processes.
- Follow up on overdue balances, initiate appropriate collection actions, and track payment arrangements.
- Develop strong working relationships with key and strategic accounts.
- Adhere to internal policies, procedures, and relevant legal and regulatory requirements.
- Capture customer feedback and escalate issues or inquiries to the appropriate teams when needed.
- Analyze account and industry trends and share insights with management.
- Support additional tasks and projects as assigned.
Qualifications
- Minimum 3 years of experience in collections, using multiple communication channels (phone, chat, CRM).
- Strong proficiency with Power BI, SAP, CRM platforms (Salesforce), and Microsoft tools (advanced Excel, PowerPoint, Outlook, SharePoint).
- Fluency in English and Spanish (written and spoken) is required; Portuguese or other languages are considered an asset.
- Ability to work independently and collaboratively, with strong attention to detail and problem-solving skills.
- Excellent communication, negotiation, and interpersonal skills.
- College diploma required; university degree preferred.
- Customer-focused, professional, and analytically driven approach.
This posting is for a current, active vacancy.
We do not use artificial intelligence, automated screening tools, or AI-based assessments to screen, rank, or select applicants. All applications are reviewed directly by our recruitment team.
Apply now or send your resume to Shaira Fernandez at
#ONDT #ondt
Create a job alert for this search
Credit Collections SpecialistEnglish and Spanish required • Montreal, QC, Canada
Similar jobs
A leading financial institution in Montreal is seeking a Senior Collections Representative to provide excellent service in collecting overdue financial loans.You'll communicate with past due custom...Show more
A leading Canadian financial services provider is looking for a Loan Consultant in Montreal to actively promote and sell loan products.The ideal candidate will manage the sales process, build stron...Show more
The Credit and Collection Agent will manage receivables, reconcile accounts, and act as a liaison between sales teams and customers.Show more
The position holder is responsible for the effective management of customer accounts to ensure outstanding service to our clients and partners while contributing to the company’s financial strength...Show more
Letter of Credit / SBLC Specialist – Trade Finance Operations.We are currently seeking, on behalf of one of our clients, a.The selected candidate will be responsible for managing and processing the...Show more
A leading financial institution is seeking a Letter of Credit Specialist in Montreal.You will manage the letters of credit portfolio, ensuring compliance with procedures and providing client suppor...Show more
A leading customer experience provider is seeking a full-time Customer Service Representative in Montreal, QC, offering $18 CAD/hr with increases after 90 days.Responsibilities include assisting cu...Show more
Dilawri Leasing is the in-house leasing & financing division of Dilawri Group of Companies.Dilawri Group of Companies is Canada's largest automotive group, with 85 franchised dealerships that repre...Show more
Our client is a top financial institution with significant North American holdings.They have operations across most major verticals, including institutional & corporate, wealth management, private ...Show more
Posted Friday, February 27, 2026 at 5:00 AM.Metro Supply Chain is a strategic supply chain solutions partner to some of the world’s fastest growing and most reputable organizations.For 50 years, it...Show more
A leading financial solutions provider is hiring a Senior Collections Representative in Montreal.You will ensure exceptional service in collecting financial loans, contact customers, and negotiate ...Show more
Letter of Credit / SBLC Specialist – Trade Finance Operations.We are currently seeking, on behalf of one of our clients, a.The selected candidate will be responsible for managing and processing the...Show more
Posted Wednesday, February 18, 2026 at 5:00 AM.Purpose Unlimited is an independent financial services company with an unrelenting focus on customer-centric innovation, delivered through technology-...Show more
Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
Client Solutions Specialist - Bilingual.Northern BI has been a trusted leader in telematics since 2008 and has experienced strong, consistent double-digit growth over the past five years.With an ex...Show more Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more 
Are you ready to take your career to new heights? At Air Inuit, we do not just offer flights; we provide essential services that keep Nunavik connected.Whether it is delivering critical supplies or...Show more
A leading banking institution in Canada is seeking a Letter of Credit Technician to manage and process letters of credit transactions.The ideal candidate will ensure compliance with client instruct...Show more
Senior Collections Specialist - Flexible Hours & Growth Path
Fairstone Bank • Montreal
Full-time
Last updated: 30+ days ago • Promoted
Financial Solutions Advisor – Loans & Credit
Fairstone • Montreal
Full-time
Last updated: 30+ days ago • Promoted
Credit And Collection Agent - C$55,000 - C$65,000 A Year
The Master Group • Montréal, Canada
Full-time
Last updated: 29 days ago • Promoted
Collections and credit analyst, sales accounting
Kruger Inc. • Montreal
Full-time
Last updated: 20 days ago • Promoted
Letter of Credit / SBLC Specialist – Trade Finance Operations
Nöord Technologies • Montreal
Full-time
Last updated: 5 days ago • Promoted
Global Letter of Credit Specialist (LCMS/ACBS)
Crédit Agricole Group • Montreal
Full-time
Last updated: 30+ days ago • Promoted
Montreal-Based Financial Collections Specialist
Alorica • Montreal
Full-time
Last updated: 18 days ago • Promoted
Collections Specialist & Lease Administration Assistant
Dilawri Group of Companies • Montreal
Full-time
Last updated: 30+ days ago • Promoted
Bilingual Credit Specialist
Prime Hires • Montreal
Full-time
Last updated: 30+ days ago • Promoted
Credit & Collections Specialist
Metro Supply Chain • Montreal
Full-time
Last updated: 20 hours ago • Promoted • New!
Senior Collections Specialist – Auto Finance
Fairstone Financial Inc. • Montreal
Full-time
Last updated: 30+ days ago • Promoted
Letter of Credit / SBLC Specialist – Trade Finance Operations
Nöord Technologies Corporation • Montréal, QC, ca
Full-time
Quick Apply
Last updated: 29 days ago
Collections Specialist
Purpose LP • Montreal
Full-time
Last updated: 8 days ago • Promoted
Spanish Private Tutoring Jobs Lanaudi
Superprof • Lanaudi, Canada
Full-time +1
Last updated: 30+ days ago • Promoted
Bilingual Client Solutions Specialist
Northern Business Intelligence • saint-esprit, qc, ca
Full-time
Last updated: 4 days ago • Promoted
Spanish Private Tutoring Jobs L'epiphanie
Superprof • L'epiphanie, Canada
Full-time +1
Last updated: 30+ days ago • Promoted
Credit and Collections Agent
Air Inuit • Montreal
Full-time +1
Last updated: 8 hours ago • Promoted • New!
LC Specialist: Letters of Credit & Trade Finance
Crédit Agricole CIB • Montreal
Full-time
Last updated: 30+ days ago • Promoted