Field Service Supervisor
Responsibilities :
- Assists with the erection of forming equipment on job sites
- Handles irregularities as needed and consistently reviews and ensures product safety guidelines are met
- Helps customers with cycling procedures of formwork, completing fact sheets for each job site
- Identifies best solutions for customers, working with district and corporate personnel
- Acts as a troubleshooter, recognizing potential problems and coaching customers
- Completes field service scheduling requirements
- Reviews blueprints and pre-plans for best practices
- Count equipment ensuring mistakes are caught, working with sales and engineering staff to determine needs
- Work as a sales partner with Territory Managers to create customer solutions prior to the sale by demonstrating the initial cycling of forms with contractors
- Delivers safety toolbox meetings on customer job sites
- Performs other job-related duties and special projects as required
Qualifications :
- form carpentry, foreman, superintendent, construction management, and other construction experience
- Hands-on experience with concrete forms is a must
- High school diploma or equivalent, plus a minimum of five years as a foreman or superintendent, or a Bachelor of Engineering degree
- Carpenter Union membership helpful
- Blueprint reading required
- Excellent communication, decision-making, and leadership skills required
- Must be a creative thinker, motivated, with the ability to resolve problems quickly
- Passion for construction and consistently demonstrates a positive attitude
- Demonstrated ability to answer technical questions
- Must be able to perform high levels of customer service while ensuring full satisfaction when equipment is delivered
Physical Requirements :
- Candidates must be able to drive for extended periods of time as well as sit / stand for unlimited intervals
- Position includes constant climbing and maneuvering around objects including working above head
- Must be able to lift, push, and pull up to 50lbs
- Extensive travel, 2-4 nights per week
- Final candidates will be required to pass a post-offer pre-employment physical and drug screen.
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