Salesforce Administrator

Hiive is a fintech / marketplace startup connecting buyers and sellers of stock in venture‑backed pre‑IPO companies🚀. Thanks to our industry‑leading technology and best‑in‑class sales and trading team, we are home to the fastest‑growing marketplace for the stock of “unicorns” on the planet. As a profitable and rapidly‑growing business backed by US venture capital investors, we are seeking to scale our high‑performing team.

Interested in learning more about life at Hiive? Check out our careers page to see how you can grow with us!

As a Salesforce Administrator at Hiive you will join our fast‑moving Sales Operations team. This role is ideal for a system health and maintenance enthusiast who also excels at collaborating with the business to solve problems and optimize processes.

Responsibilities

• Performing daily administration and maintenance of the Salesforce production environment, including user management, data integrity checks, system health monitoring, and security settings.
• Serving as a key point of contact for end‑user support by triaging, analyzing, and resolving complex production issues, including debugging Flows, permissions, and data problems.
• Collaborating with Sales, Marketing, and Execution teams to gather, define, and document functional requirements, while maintaining high‑quality process documentation, system diagrams, and user guides.
• Designing, building, testing, and deploying scalable declarative solutions with a strong emphasis on Flows, validation rules, and page layouts.
• Following Hiive’s change management and DevOps processes, using tools such as Salesforce DevOps Center, Flosum, or Gearset to manage deployments across environments.
• Working closely with developers and analysts to jointly design effective solutions for business challenges.
• Configuring, administering, and maintaining key AppExchange packages and integrations including Salesloft, Outreach, Conga, and DocuSign.
• Developing and delivering training materials and sessions to support user adoption and platform best practices.

Required Skills

Preferred Skills

Compensation, Benefits, & Perks

Hiive is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed.

Seniority level : Mid‑Senior level

Employment type : Full‑time

Job function : Information Technology

Location : Burnaby, British Columbia, Canada | Salary : CA$130,000 – CA$160,000 per year

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