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Senior Manager, Digital Experience and Ecommerce Platform
Senior Manager, Digital Experience and Ecommerce PlatformTecho-Bloc • Saint-Hubert, Quebec, Canada
Senior Manager, Digital Experience and Ecommerce Platform

Senior Manager, Digital Experience and Ecommerce Platform

Techo-Bloc • Saint-Hubert, Quebec, Canada
30+ days ago
Job type
  • Full-time
Job description

The Opportunity

Techo-Bloc is building the future of outdoor living and our digital platforms are a major part of how customers discover shop and engage with us.

Were looking for a Senior Manager Digital Experience & Ecommerce Platform to own the full online experience across :

  • Our dealer online ordering portal
  • The end-to-end shopping ordering journey for every audience we serve

This is a leadership role for someone who is strategic independent and full of ideas but also knows how to execute lead a team and make things happen in the real world.

What Youll Own

You are accountable for our digital experience performance across both website ecommerce / ordering .

  • UX performance conversion
  • Dealer portal ordering experience (flow usability functionality adoption)
  • Digital merchandising (how products are organized discovered and presented)
  • Feature roadmap launches across platforms
  • Vendors tools that make growth possible
  • A team that executes with quality and momentum
  • What Youll Do

  • Own the roadmap for our website and dealer ordering portal and continuously improve both
  • Lead how customers and dealers browse select and take action online (shopping ordering tools self-serve journeys)
  • Bring ideas that improve product discovery simplify decisions and increase conversion and adoption
  • Lead and develop a team of specialists :
  • Front-End Developer

  • Digital Designer
  • eMerchandising Coordinator
  • Ecommerce Project Manager (Systems & Integrations)
  • Coordinate vendors platforms and tools selecting the right solutions and holding partners accountable
  • Work closely with Marketing Sales Customer Service and Operations to ensure platforms support real business needs
  • Make decisions solve problems and drive progress
  • Qualifications :

    This Role Is For You If

    Youre someone who has :

  • Owned a digital platform before and knows what it takes to make it perform
  • Led web teams and shipped real features
  • Strong instincts for experience (you know what good feels like)
  • Comfort working with technical specialists integrating systems and data
  • The ability to prioritize and execute in a fast-moving environment
  • Confidence managing vendors tools and complexity without overcomplicating it
  • Qualifications (Must Have)

  • 7 years experience in digital experience ecommerce web or related roles with management experience
  • Proven experience owning a website and / or ecommerce platform end-to-end
  • Proven experience leading a web team (design development)
  • Experience overseeing ecommerce roadmaps and feature launches (planning execution release discipline)
  • Strong understanding of how systems tools connect (CMS ecommerce platform CRM analytics etc.)
  • Proven experience managing vendors and external partners
  • Highly independent you can figure things out make decisions and drive progress
  • What Success Looks Like

  • Customers find what they want faster and convert more easily
  • Dealers can order more confidently and efficiently through the portal
  • Digital tools support the journey instead of distracting from it
  • Roadmaps are focused launches are consistent and work ships
  • Your team is aligned motivated and producing high-quality output
  • The digital ecosystem becomes a growth engine not a bottleneck
  • Additional Information :

    Why Techo-Bloc

    This is a leadership role with real ownership. Youll have the mandate to improve how people experience Techo-Bloc online and the freedom to build whats next with a strong team behind you.

    If youre a strategic digital leader who can drive experience ecommerce and execution all at once  we want to meet you.

    Career Growth and Recognition :  At Techo-Bloc were career builders. Explore advancement opportunities through our well-defined career paths by department. Your success is our shared responsibility supported by a culture that values your unique contributions.

    Performance-Driven Rewards :  Experience the direct impact of your efforts with competitive performance-based bonuses. Join a passionate driven team that collaborates seamlessly to achieve remarkable results.

    Financial Stability :  Weve experienced consistent growth reflecting our strong financial health and continued geographical expansion across North America.

    Collaborative Company Culture :  Ditch the silos and join us in driving innovation and excellence together. We support and care about each others success! Experience a vibrant culture with 5-star ratings from most of our employees. Leave egos at the door as we engage in activities like brainstorming sessions lively BBQs and festive parties fostering a strong sense of community and belonging.

    Perks and Benefits :

  • Group insurance & RRSP with employer contribution
  • 24 / 7 telemedicine & Employee Assistance Program (EAP)
  • Inhouse leadership development and coaching
  • Training & development programs
  • Considerable referral bonuses
  • Discounts on Techo-Blocs products
  • Outdoor terrace perfect for relaxing or enjoying your lunch in the sun
  • Healthy snack-filled kitchens
  • Techo-Bloc branded swag
  • Employee recognition events
  • We thank all applicants for their interest however only those candidates selected for interviews will be contacted.

    Remote Work : Yes

    Employment Type : Full-time

    Key Skills

    User Interface,Competitive Analysis,New Technologies,Business developments,Communication,Content Management System,Market Research,Internet,Youtube,Digital Assets,Digital strategy,Social Channels,Digital Forensics,A / B Testing,Analytics

    Department / Functional Area : Marketing

    Experience : years

    Vacancy : 1

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    Senior Manager Digital Experience and Ecommerce Platform • Saint-Hubert, Quebec, Canada

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