Assistant Sales Manager

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Dilawri Group of Companies is currently looking to fill a position of an Assistant Sales Manager.

Essential Duties:

• Together with the Sales, Service and Parts Managers, create and maintain a team environment throughout the dealership, promoting a culture of cooperation and collaboration with responsibility to achieve common goals and objectives for the dealership
• Assist with leading daily and monthly sales meetings when necessary
• Ensure that customers are provided with an unmatched ownership experience. Maintain active involvement in all sales inquiries and the execution of effective sales practices including personal interaction with each and every guest. Meet guests early in the sales process; communicate direction and instruction to sales consultants throughout the sales process
• Ensure customer satisfaction by building ongoing relationships with the customer base and resolving customer issues related to the dealership, personnel and/or product. Make management customer call backs to ensure the highest possible closing ratio for the store
• Help to complete sales transactions - balancing the needs of customers, Sales Consultants and the dealership. Ensure that all purchase agreements, bills of sale, finance contracts, lease agreements, applications for registration and all other documents necessary for the sale and lease of vehicles are completed accurately and in full compliance with Mercedes-Benz policies and local laws
• Create and implement dealership specific sales programs and events; develop co-op regional advertising, oversee implementation of marketing plans, as well as create and analyze sales reports
• Oversee coordination of inventory available for sale, display of vehicles on the lot and showroom, and cleanliness of vehicles on display with pricing, etc.
• Determine which traded vehicles will be reconditioned and sold and which will be wholesaled
• Monitor reconditioning so that vehicles are ready in a timely, cost effective manner while maintaining a high degree of quality
• Other duties as required by your local manager.

All successful applicants must possess the following qualities:

• Strong focus on New & Pre-Owned sales
• Superior management and customer service skills
• Excellent verbal and written communication skills
• Be extremely organized
• Pay close attention to detail
• Be self-motivated
• Ability to work independently and as a team
• Ability to handle and resolve customer issues or concerns promptly and professionally.
• Previous Automotive Experience
• Valid VSA License is required

Advantages of the Dilawri Lifestyle

• First hand mentoring from auto industry leaders
• Innovative, exciting work environment
• Employee discounts on vehicle purchases and leases
• Employee discounts on service and parts
• Career growth opportunities
• Competitive compensation
• Generous benefit package
• Exclusive Dilawri offers
• A true Family culture

Dilawri Group of Companies is Canada’s largest automotive group with 75+ franchised dealerships representing 35+ automotive brands throughout Quebec, Ontario, Saskatchewan, Alberta, British Columbia, and Washington DC. Privately owned and operated by the Dilawri family since 1985, the company continues to expand its footprint in Canada, building on its history of excellence in the automotive industry. With more than 4,000 employees, Dilawri Group of Companies is proud to offer exceptional products and customer service in every dealership.

Dilawri Group of Companies is not only a leader in the automotive industry, it is also a leader in the communities it serves, having established The Dilawri Foundation in 2002. The Dilawri Foundation has contributed tens of millions of dollars throughout Canada supporting a variety of charitable causes.

Go to our website to see more about our company and the many reasons why you will want to work for us!

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest.