Business Development Manager, Western Canada

Company Bio

Applus+ is a global leader in the Testing, Inspection and Certification sector delivering non-destructive testing, inspection, engineering, and manpower services to the aerospace, power, and, oil and gas industries. We are a trusted partner who enhances the quality and safety of our clients’ assets and infrastructures while safeguarding their operations. We deliver this through our technical capabilities, innovative approach, and our motivated team who are committed to operational excellence.

Applus+ has achieved a significant global presence and a leading position in its target markets and regions. As a result, our teams have expanded with 19,000 professionals across the world, attracting the very best talent in the industry.

Together beyond standards.

Position Purpose

Overall duty of this position is to take a leadership role in expanding business operations across Western Canada. This key position is responsible for developing, implementing and executing strategic sales and marketing plans for both existing and new business lines. The Business Development Manager, Western Canada will play a pivotal role in driving revenue growth by managing relationships with key stakeholders, identifying new business opportunities, and working closely with Regional and Operations Managers to ensure the company’s goals and objectives are achieved.

Due to the nature of this position there will be some on-call and overtime requirements as well as some travel.

Duties and Responsibilities

• Develop and lead the execution of comprehensive sales strategies tailored to the Western Canadian market, ensuring alignment with national objectives and business growth targets.
• Consistently meet or exceed revenue targets by identifying new opportunities, expanding relationships with current clients, and working with cross-functional teams to optimize product offerings and marketing initiatives.
• Ensure two points of contact are always maintained with key clients.
• Conduct research into and analysis of standard business development elements such as competition (services, pricing, failures, etc.), technological developments, market trends, and economic conditions to identify business risks and opportunities.
• Assist in the coordination of the completion of internal PAPs, and external RFIs, RFPs, and bid documents to ensure timely, accurate and high-quality submissions.
• Assist in maintaining effective communications between business development, support services and operations teams.
• Build and maintain strong relationships with key clients and stakeholders. Act as the primary point of contact for customers across Western Canada, ensuring high levels of satisfaction and addressing any concerns in a timely manner.
• Facilitate transfer of new technologies or best practices between different Canadian and international Applus regions by staying up to date on new developments, identifying potential applications and clients, and coordinating internal and client education sessions.
• Collaborate with operations and finance teams to develop national and regional pricing strategies.
• Assist regional and divisional management in developing annual business plans, as well as with revenue budgeting and forecasting activities.
• Regularly track and report on sales performance, including pipeline management, forecasts, and progress toward sales goals. Provide insights and recommendations to improve outcomes and respond to market changes.
• Interface with global business development representatives to identify cross-regional opportunities and strategies.
• Adherers to organizational policies and procedures, including but not limited to Applus Code of Ethics and Confidentiality Agreements.
• Other duties may be assigned as deemed necessary.

Knowledge and Skills

• Firmly adheres to the values and ethics of Applus. Exhibits honesty, discretion, confidentiality, and sound judgment.
• Analytical capabilities specific to customer needs assessment and solutions identification.
• Excellent customer service focus with the ability to quickly build strong working relationships with clients, business partners, and other colleagues.
• Verbal and written communication skills appropriate to interactions with high-level customers and professionals in both business and technical environments.
• Ability to effectively track and manage the progress of multiple concurrent and critical tasks/processes/projects.
• Comprehensive knowledge of industry regulations, codes, and best practices. Able to apply knowledge to project planning and execution.
• Strong ability to identify, analyze and solve problems. Decisive in handling difficult problems. Translates problems into practical solutions.
• Initiative to proactively identify opportunities to enhance current processes and procedures, present ideas and possible solutions and follow-through on execution.
• Industry-leading awareness of new developments in technology and market opportunities.
• Able to maintain an extensive and current network of relevant customer and technical contacts throughout Canada.
• Effective coach and mentor; assists in developing skills and abilities of colleagues and staff.
• Strong computer skills in MS Office, specifically Excel, and other software applications.

Education and Work Experience

• Bachelors’ degree in Engineering, Business Administration or related field is strongly recommended.
• Minimum of five years business development and/or operational experience in NDT with a strong client service background.
• Equivalent industry experience combined with other formal training and accreditations may be accepted.

Working Conditions

• The physical environment requires the employee to work inside an office environment, protected from weather conditions but not necessarily from temperature changes.
• The work is primarily sedentary.
• The noise level in the work environment is usually quiet to moderate.
• Work outside of normal business hours will be occasionally required.
• Overtime required during the week and weekend with work volume.
• Ability to be flexible with work schedules and respond to requests without advance warning or notification.
• Occasional to frequent travel will be required within Canada.

We are an equal opportunity employer and encourage applications from all qualified individuals. We are committed to providing a diverse and inclusive work environment where every employee feels valued and respected. We will consider accessibility accommodations to applicants upon request.

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