Receptionist, Qualico

Job Overview

Reporting to the Assistant Controller, as the Receptionist you will ensure visitors are properly greeted and receive excellent service. You also answer telephones and respond to email inquiries, and perform other administrative duties.

Your day-to-day responsibilities will include:

• Acting as the first point of contact for building visitors and ensuring they receive excellent customer service. Providing visitors with general information and connecting them with the person they are visiting.
• Answering telephones, handling all inquiries and requests, providing general information and/or routing calls to the appropriate destination.
• Coordinating the front office by managing incoming and outgoing mail, scheduling courier services, reserving meeting rooms, ordering and maintaining office supplies.
• Ensuring the reception area is tidy and presentable and forms/brochures are sufficiently stocked.
• Other administrative duties as required.

As our ideal candidate, you are…

• Organized; you effectively manage your time while balancing multiple priorities.
• A strong communicator; you clearly express your thoughts in conversation and in written communication.
• An active listener; you seek to understand and listen to others in a non-judgmental way.
• Detail oriented; you focus on detailed accuracy when dealing with a high volume of work.
• A team player; you contribute as a team member and share equally in the exchange of ideas, concepts and process outcomes.
• Strong problem solver with sound judgement

Essential Requirements

• High school Diploma, or equivalent.
• 2 years of experience in a reception-focused administrative role.
• Satisfactory verification of criminal record check.
• Comfortable using office equipment and Microsoft Office Programs (Outlook, Word, Excel, Teams, SharePoint and PowerPoint).

Preferred Qualifications

• Experience in a large organization or fast paced reception role is considered an asset.

What We Value

• Creating trusting and successful working relationships.
• Setting clear, measurable and achievable goals.
• Cooperating with team members in an open, positive and respectful manner.
• Taking responsibility for the outcomes of decisions and actions.
• Staying current with technical job skills.

Work Conditions

You primarily work in an office setting during regular business hours. Overtime may occasionally be required.