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Client Service Coordinator, Part Time, UBC
Client Service Coordinator, Part Time, UBCGroupe Compass Quebec ltée. • Vancouver, Metro Vancouver Regional District, CA
Client Service Coordinator, Part Time, UBC

Client Service Coordinator, Part Time, UBC

Groupe Compass Quebec ltée. • Vancouver, Metro Vancouver Regional District, CA
30+ days ago
Job type
  • Part-time
Job description

Client Service Coordinator – Part Time, UBC

Employment Status : Part‑time

Location : 6200 University Blvd, Vancouver, BC

Schedule : Flexible – 10‑20 hours per week, semester‑based contract

Eligibility : Open to UBC students only

Job Summary

Maintains customer relationships by responding to inquiries; documenting actions.

Essential Duties and Responsibilities

  • Weekly site visits to vending machines and / or unattended markets on campus to check pricing consistency, machine functionality, and correct merchandising.
  • Respond to customer inquiries by reviewing previous inquiries, researching information, and verifying the customer's understanding.
  • Record customer inquiries by documenting them in customer accounts.
  • Recommend process improvements to enhance service quality.
  • Replenish products and supplies to maintain in‑stock conditions.
  • Communicate with management regarding customer requests and vendor concerns.

Qualifications

  • Previous experience in customer service and retail (asset).
  • Ability to multitask and work independently or in a team.
  • Ability to work in a fast‑paced environment.
  • Ability to stand on feet for long periods.
  • Friendly and warm demeanor.
  • Positive attitude.
  • Desire to learn applicable customer service and engagement skills.
  • Equal Opportunity

    Compass Group Canada is committed to nurturing a diverse workforce and encourages candidates of all backgrounds to apply. No discrimination on basis of race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or accommodation needs.

    For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com.

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    Service Coordinator • Vancouver, Metro Vancouver Regional District, CA

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