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Catering Coordinator - Offsite Catering

Catering Coordinator - Offsite Catering

Auberge du PommierToronto, Canada
30+ days ago
Salary
CA$22.00–CA$30.00 hourly
Job description

Company Description

The Catering Coordinator plays a vital support role in the daily success of the O&B Catering Department. This role is directed by daily business needs and supports the job function of Catering Managers as well as our online ordering platform Gather by O&B. It requires someone with excellent communication skills, organization, and detail when providing customer service and completing general administrative duties.

What's in it for you?

  • Competitive salary
  • Paid vacation, sick, and personal days
  • Health, Dental and Visions benefits with Enhanced Mental Health Coverage
  • Discounted gym membership and Employee Assistance Program
  • Group Life & Disability Insurance
  • 50% Dining Discount for all O&B and Freehand locations
  • RRSP Matching
  • Tuition Reimbursement
  • O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, Quebec, and Nova Scotia.

Job Description

Core Values :

  • You are passionate and articulate about food and beverage
  • You value relentless innovation and kick-ass creativity
  • You value positivity, honesty and respect
  • You aim to leave lasting, positive impressions on every guest through intelligent, enthusiastic and emotional service.
  • You celebrate diversity and recognize that we are strongest when we apply the sum of our personal energies, our collective genius
  • The Day to Day :

  • Respond to incoming phone and email inquiries in a timely manner for catering services.
  • Liaise with venue partners to confirm availability for incoming inquiries
  • Communicate with clients, gather event details and send event confirmation details to clients and internal teams.
  • Support Customer Service inquiries through our online ordering platform Gather by O&B
  • Assist Catering Manager with preparing event proposals and contracts, submitting menu requests and with any other tasks required
  • Show a superior level of customer service through client feedback & repeat events
  • Emphasize the details & knows the important questions to ask when planning an event
  • General administration assistance : printing, sending reports, maintaining emails & voicemails, filing and upkeep of client database TripleSeat
  • Other duties and responsibilities as assigned
  • Qualifications

  • Post-secondary diploma / degree in Business or Hospitality
  • Proven ability to work in a team environment with self-motivation and independent work ethic
  • Excellent oral and written communication skills and ability to engage clients
  • IT / Computer savvy; proficient in MS Office (Word, Excel, Outlook and PowerPoint)
  • Fanatical attention to detail, strong organizational skills and sales ability
  • Ability to multi-task and maintain a level of professional urgency and momentum; excellent time management skills to prioritize tasks properly
  • Prior understanding of equipment and event rentals is an asset
  • Prior administrative experience and exposure to marketing and sales an asset
  • Additional Information