Company Description
The Catering Coordinator plays a vital support role in the daily success of the O&B Catering Department. This role is directed by daily business needs and supports the job function of Catering Managers as well as our online ordering platform Gather by O&B. It requires someone with excellent communication skills, organization, and detail when providing customer service and completing general administrative duties.
What's in it for you?
- Competitive salary
- Paid vacation, sick, and personal days
- Health, Dental and Visions benefits with Enhanced Mental Health Coverage
- Discounted gym membership and Employee Assistance Program
- Group Life & Disability Insurance
- 50% Dining Discount for all O&B and Freehand locations
- RRSP Matching
- Tuition Reimbursement
- O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, Quebec, and Nova Scotia.
Job Description
Core Values :
You are passionate and articulate about food and beverageYou value relentless innovation and kick-ass creativityYou value positivity, honesty and respectYou aim to leave lasting, positive impressions on every guest through intelligent, enthusiastic and emotional service.You celebrate diversity and recognize that we are strongest when we apply the sum of our personal energies, our collective geniusThe Day to Day :
Respond to incoming phone and email inquiries in a timely manner for catering services.Liaise with venue partners to confirm availability for incoming inquiriesCommunicate with clients, gather event details and send event confirmation details to clients and internal teams.Support Customer Service inquiries through our online ordering platform Gather by O&BAssist Catering Manager with preparing event proposals and contracts, submitting menu requests and with any other tasks requiredShow a superior level of customer service through client feedback & repeat eventsEmphasize the details & knows the important questions to ask when planning an eventGeneral administration assistance : printing, sending reports, maintaining emails & voicemails, filing and upkeep of client database TripleSeatOther duties and responsibilities as assignedQualifications
Post-secondary diploma / degree in Business or HospitalityProven ability to work in a team environment with self-motivation and independent work ethicExcellent oral and written communication skills and ability to engage clientsIT / Computer savvy; proficient in MS Office (Word, Excel, Outlook and PowerPoint)Fanatical attention to detail, strong organizational skills and sales abilityAbility to multi-task and maintain a level of professional urgency and momentum; excellent time management skills to prioritize tasks properlyPrior understanding of equipment and event rentals is an assetPrior administrative experience and exposure to marketing and sales an assetAdditional Information