Global Network & Call Center Technologies Senior Director

Responsibilities :

Network Leadership & Transformation

• Lead the Global Network POD responsible for delivering all enterprise networking services (LAN, WAN, SD-WAN, wireless, cloud, hybrid connectivity).
• Execute a global network transformation roadmap that emphasizes security, agility, and cloud readiness.
• Design and implement network architecture that enables our Zero Trust security model, ensuring authentication, segmentation, and least-privilege access across all environments.
• Oversee secure, reliable connectivity across corporate, manufacturing, and research facilities, supporting critical operations without disruption.
• Manage and operate enterprise-grade network security tools and infrastructure :
• Palo Alto firewalls
• Zscaler ZIA / ZPA
• VPN, DNS security, micro segmentation, and secure remote access
• Use telemetry, AIOps, and automation to drive proactive monitoring, incident response, and root cause analysis.

Call Center Technology & Innovation

Strategic & Cross-functional Leadership

Requirements

Qualifications Required :

Preferred :

Working Environment :

At Astellas we recognize the importance of work / life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines.

Benefits :