Claims Representative I, Property

Claims Representative I, Property

Company : CGIC

Department : Claims

Employment Type : Regular Full-Time

Work Model : Hybrid

Language : English required, French an asset.

Additional Information : This role is currently vacant.

The Opportunity

We are a leading Canadian financial services co‑operative committed to being a catalyst for a sustainable and resilient society. Our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enable our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

Our Claims team aspires to create peace of mind for our clients and our communities. Our national team of knowledgeable and trusted professionals serves our clients with compassion. We are passionate about continuous improvement and operate with high integrity, motivated by our desire to do the right thing for our clients.

As the Claims Representative I, Property, you will investigate, negotiate and settle service claims for the organization. You will contribute to the organization’s client service culture through professional interactions with clients and implementing innovative and client‑centric solutions.

How You Will Create Impact

• Interpreting and applying coverages, participating in major event response and negotiating and settling service claims with a focus on behaviour‑based outcomes.
• Communicating with clients, delivering clear messages and resolving concerns and liaising with stakeholders to ensure the efficient, timely, and quality settlement of claims.
• Investigating and identifying opportunities for salvage and subrogation recoveries through the use of appropriate guidelines.
• Sharing claims handling knowledge with business partners to support the organization and providing feedback to the leadership team on process efficiencies to enhance client experience.
• Providing exceptional client service in accordance with our claims service and quality standards, with the view of enabling the organization to be the industry leader in client engagement.

What You Need to Know

How You Will Succeed

What’s in it for you?

Seniority level

Entry level

Employment type

Full-time

Job function

Finance and Sales

#J-18808-Ljbffr