Job Overview
Reports to : Senior Operations Manager
Shift : 4x3, 10h a day
Location : Sparwood, BC
Relocation : This position does not offer relocation
Key Job Responsibilities
- Provide safety and production supervision and instruction to shop employees for troubleshooting, repair and maintenance of P&H welding products
- Receive, prioritize and approve bid packages with the Parts Planner, including providing quotes for mining component rebuilds with pricing and delivery
- Solve welding technical problems related to customer welding issues, and implement designed upgrades to products during rebuild and or repair
- Interface with peer members of the service department to provide seamless one face to the customer product support
- Visit customers including attendance at meetings in support of commercial efforts to build the business
- Maintain all aspects of Joy Global standards, including but not limited to, Safety, Human Resources, Global Quality Standards and Process
- Point of contact for the mines requesting welding services on the mine site
- Assign and supervise work tasks to welders, and labourers
- Assist the Account Managers with technical support in selling the JGC value proposition
- Assist the Field Foremen with manpower for day services and shutdowns etc.
- Supervise mechanical component rebuilds, ensure all quality standards are met and required documents are kept up to date
- Work with Parts Planner to ensure components are delivered on time
Qualifications / Requirements
- Journeyman certification in Welding Trade; or equivalent years of experience.
- Relevant experience & P&H product expertise in the field and shop
- Understanding of a wide range of welding processes and products
- Results-oriented team player with strong interpersonal skills
- Ability to multi-task and meet objectives / deliverables
- Ability to mentor and lead a team of trades personnel
- Computer literacy - Microsoft Word, Excel, Outlook / Teams
- Report writing capabilities. Ability to understand FSR, PIR, CCR systems
- Ability to read and interpret drawings with ease
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