Warehouse Lead AgentExpeditors • Calgary, AB, CA

Warehouse Lead Agent

Expeditors • Calgary, AB, CA

30+ days ago

Job type

Full-time

Job description

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Organic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.

15,000 trained professionals
250+ locations worldwide
Fortune 500
Globally unified systems

Job Description

Assist Supervisor and Manager with all aspects of the Warehouse operation while ensuring the proper and timely movement of freight and providing an exceptional customer service.

Responsible for the accurate and timely processing of all work activities relating to the in and out going freight flow of the teams within the department

Responsible for stock control for the teams within the department

Receive drivers, register where necessary and lead the loading / unloading process

Responsible for the correct and timely OSD reports in the Expeditors’ system

Managing and coaching the warehouse agents and warehouse agent senior

Responsible for the safe handling of the various internal modes of transport for the warehouse staff

Leading the daily team huddles (briefing and debriefing) within your warehouse teams

Monthly 1 on 1s with the warehouse leads and Warehouse Agent & Agents Senior

Assist the Warehouse Supervisor, Manager with setting up development plans for the warehouse agents and warehouse agent seniors and assist with the development plans for warehouse agent senior

Mid and end of year reviews with the Warehouse Agents & Warehouse Agent Senior

Attend and participate in warehouse leads meetings

Attend and participate in internal meetings (gateways, customer service departments)

Maintain contact with internal departments via telephone and email

Train the warehouse team; daily tasks and if necessary implement new global processes

Responsible for the training of new hires based on the expeditors training scheme

Adhere to security and compliance rules which have been set up by Expeditors

Provide daily Warehouse Inventory checks

Generate all related paperwork and necessary information required for customer work orders, checks all orders for special requests and posts inventory records

Perform accurate and timely data entry for receiving freight allocation, shipping and inventory management

Maintain damage records and backorder logs

Provide warehouse staff with necessary documents and information needed to complete receiving, and to ship orders

Maintain strong relationships with vendors (trucking companies, and others)

Compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements

Support the Supervisor in the following areas :

Allocate workloads within team to ensure smooth operations during peak activity or staff absence

Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations

Be continuously open and positive to implementing new system changes and enhancements with the team

Qualifications

2 years of industry specific knowledge

Hazardous Materials Certification (preferred)

Customer focus

Expeditors’ applications and system knowledge

Software proficiency, especially Microsoft Office (Excel, Word etc.).

Written and verbal communication skills; English proficiency

Effective interpersonal skills, including listening, providing feedback, and teamwork

Problem solving

Process improvement

Proactive, strong organizational skills; time management

Self-reflecting and open to feedback

Initiative and ability to work in autonomy

Reinforcing company culture

Proven leadership attitude and background; building team environment

Additional Information

Expeditors offers excellent benefits

Paid Vacation, Holiday, Sick Time

Health Plan : Medical, Prescription Drug, Dental and Vision

LifeInsurance

RRSP Retirement Savings Plan

Employee Stock Purchase Plan

Training and Personnel Development Program

Expeditors Canada Inc. is an equal opportunity employer and is pleased to accommodate individual needs in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) within our recruitment process upon request. If you require accommodation at any time throughout the recruitment process please contact Employee Relations at EmployeeRelationsCanada@expeditors.com.

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Warehouse Lead • Calgary, AB, CA

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